fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,777 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 GMC Terrain steering problems

steering problem

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2013 GMC Terrain Owner Comments

problem #3

Nov 262014


  • 32,400 miles


I had just purchased the 2013 GMC Terrain denali and noticed that it has a bogging sensation in the steering at idle when turning. It feels like the steering is going to cut out - almost like not fully engaging the clutch on a manual transmission when the engine is about to die. Very noisy and annoying in the tight parking garage when you have to turn the steering at a standstill during idle. There is a ticking noise coming from under the dash that sounds like a construction worker jackhammering about 1 block away with the windows up. It can also be described as a helicopter hovering overhead at around 200-300 feet. You can only hear it from inside the cab. I should have noticed this during the test drive, except that the radio was on and there were no tight steering situations. I was told that both of these items are normal by the GMC dealer. Be sure to test out these two scenarios when test driving. Too late for me, and unfortunately I have to live with it but would rather not.

- Phoenix, AZ, USA

problem #2

Oct 112013

Terrain 4-cyl

  • 2,871 miles
Was driving towards a on ramp to a highway when the power steering failed. Service light came (service power steeling). Could still steer, but very difficult. Drove home and had it towed to dealer. They examined it the next day and found nothing wrong. Steering was now fine! two weeks later the same incidence happened while driving at 40 mph on a 4 lane city road. Vehicle is to be taken in this week for more testing of electronic ECM board. Even though vehicle is still drivable, it startles the driver and is very unsafe. Do not feel safe letting other family members drive vehicle or safe for trips.

- Syracuse, NY, USA

problem #1

Feb 102013


  • 60 miles
The contact owns a 2013 GMC Terrain. The contact stated that while driving 55 mph, he accelerated to pass a vehicle on the left when the vehicle abruptly pulled to the left. The contact stated that he regained control of the vehicle and attempted to pass another vehicle on the right but the failure recurred. The vehicle was taken to the dealer for inspection and they advised the contact that the vehicle was equipped with a hydraulic steering, which was designed to perform in the manner in which it did. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 60.

- Lake Placid , FL, USA

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