This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the car is first started especially on cold days when turning right there is a series of 5 clicks that are known in our Honda group to be coming from the CV Joint. It has been known yet the dealerships are keeping our cars for months waiting on parts so it is keeping a lot of us from taking them in.
I got the high voltage battery warning error on my dashboard after one random night of charging. The error doesn-??t go away after 3 days and at times, the vehicle could not charge. I contacted my salesman and he suggested a hard reset which involved turning off the car and keeping the car fobs at least 20ft away, which worked. However I-??m still concerned there is an issue with the battery. The memory seat setting doesn-??t connect to the profiles. It randomly picks between 1 and 2 whenever the car turns on. Guest profiles can-??t have their name saved unless their Google account is connected. The speaker rattles when volume is higher than 20%. There-??s a knocking/clicking sound whenever I steer left or right. I called the dealership on 1/22/25 but was told it is not an issue. The vehicle has about 800mi on it. Front and rear collision warning sensors are too sensitive. The default settings for both are -??alert and brake-?? which had led to random braking when backing out of a parking spot AND random braking when I was driving on the road. Luckily no accidents occurred and I have turned both to alerts only.
Loud clicking noise in front end when making hard turns. Suspect CV joint or related front axle issue. Have confirmed noise with dealer, no solution offered yet. A failed CV joint or axle poses a safety issue, particularly at highway speeds.
There is clicking in what I believe are the CV axles while turning left and right. The heat does not work in the blistering cold which causes loss of visibility since the defrost won-??t work. When this happens the vehicle gives a red warning light indicating -??service high voltage system/battery.-?? I have taken it into the dealership 3 times now for the same reasons and each time they can-??t diagnose the issue.
My car is very low miles 2600 and has a clicking sound on the right front CV joint. The Dealer diagnosed and said there is nothing they can do. Honda is aware of it. He said it's a known issue with the Honda Prologue that thousands are affected.
CV Axle makes clicking/creaking noises and may fail, causing steering steering. suspension safety issues. The dealer identified the left axle as failing and replaced it. However, the problem has since recurred in both front axles. Dealer claims car is safe to drive.
Car has less then 4000 miles on it and needs both front CV joints replace as they loudly click when turning left or right. Parts are on indefinite back order.
1. Service high voltage Battery warning. HVAC system stopped working and vehicle is in limp mode. 2. Vehicle clicks and clunks in the front end noise coming from the CV joints on both side. Dealership says that it is "ok to drive" parts are on back order with no ETA.
When accelerating while turning right or left from a stop, there is a loud knocking sound from both sides in the front suspension. The sound is more severe with harder acceleration.
vehicle sways from the rear at highway speed when going through bumps including small bumps. it feels like the vehicle can swerve/ lose control at any moment. No lights are on. traction control is on.
Vehicle Drive Shaft makes clicking noise at the CV Joint. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution. Vehicle has less than 2000 miles on it when problem arised.
Honda Prologue with less than 5000 miles has begun experiencing a clicking sound when accelerating from a stop while turning left or right. Issue is consistent and reproducible. No warning lamps. Dealer confirms this is a bad CV axel that needs to be replaced. Parts are on back order from the manufacturer for at least three months. This is a known issue with 2024 Honda Prologue models. An internet search for -??Honda Prologue clicking sound while turning-?? brings up dozens of results with several hundred people exposing the same issue. r/Hondaprologue on Reddit, The Official Honda Prologue Page on Facebook, [XXX] Internet forum, and several others all report the same issue with the same responses from dealers. It-??s been mixed whether or not it-??s safe to drive on but typically a bad CV axel requires an immediate repair to ensure safety, as the component could fail at excessive speeds on the freeway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When turning the wheel hard left or right there is a popping or clicking sound coming from the front end of the vehicle. The vehicle has been inspected by the dealer, Terry were able to relegate the issue and confirmed a know issue with the front axel. A replacement has been ordered however the party is on backorder with no resolution date. There are no other symptoms or warning lights. This is a safety issue because I don't know if this will lead to complete failure of the axel and lead to a crash.
A D V E R T I S E M E N T S
- Fort Worth, TX, USA