fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,541 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Compass fuel system problems

fuel system problem

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2012 Jeep Compass Owner Comments

problem #9

May 052015


  • 31,120 miles


This vehicle has been in to the dealer three times for the same problem after driving the car and then stopping.when you restart the vehicle and go to push the gas it stalls last time was when entering traffic and it quit on three occasions.I had to go and rescue my wife from a potential serious situation.the dealer has had this vehicle for over a week now and can not find anything on the computer that tells them what to look at. The first time they gave it back to us and said nothing was wrong with it.this time I have still not heard of a resolution to the problem. But came to your site and found the fuel transfer tube issue which it sounds like it could be the problem.

- Lewiston, NY, USA

problem #8

Dec 252014

Compass 4WD 4-cyl

  • 45,000 miles
As I was driving on the interstate at 70 mph and the gas gauge showing 1/4 of a tank left, the engine suddenly quit. It would restart. After putting some gas in it started immediately. Since then, and before, I have let the level run down well below a 1/4 of a tank with no incident. My car is out of warranty, but I called Jeep because this scenario is exactly what was described in the recall notice I received a year or so ago, which said that at high sustained speed a fuel intake hose in the gas tank could collapse, resulting in the engine turning off suddenly and a possible catastrophic accident. I had the recall procedure completed but I did not take any long trips until the day the incident occurred. The Jeep recall specialist told me to take the car back to the dealer to have it checked out. The dealer told me if they didn't find anything wrong it would cost $99 for diagnostic tests. I asked if they would remove the fuel tank to check the hose and they said no I did not leave the car because I didn't think they would be able to find the problem, or duplicate it. I called Jeep again; they called the dealer while I was on the line and asked them to look at the car again. When I took it back I was told the same thing; that if they couldn't duplicate the problem it would cost me $99. They then advised me to try to duplicate the problem again, myself, by driving the car on the interstate until it quit, and then have it towed to the nearest dealer. I couldn't believe I was hearing that so I called the Jeep recall department again, and after some conferring with other people there, the specialist told me that yes, this is what I needed to do; drive the car until it quits. What I find really interesting about this is that Jeep initially was concerned about the possibility of a catastrophic accident, but now that doesn't seem to be a concern. Any advice?

- Johnson City, TN, USA

problem #7

Aug 222014

Compass 4WD 4-cyl

  • 38,000 miles
I was on a road trip in my 2012 Jeep Compass (4X4 latitude version) from the nashville, tn area to the Washington D.C. area, in August, and was monitoring my fuel consumption on the trip. I noted my fuel gauge had been telling me that at the first half of the gas tank I had been getting around 210 miles out of that first half of the tank. My second half of the tank only gave me around 90 miles to the half tank, with about a gallon and a half remaining in the tank when I refueled. This is nearly 100 mile difference in mileage between the two measurements, on average, for highway driving conditions. The issue continues to this day.

- Murfreesboro, TN, USA

problem #6

Jun 012012


  • miles


The contact owns a 2012 Jeep Compass. The contact referenced NHTSA campaign id number: 13V12000 (fuel system, gasoline) and stated that the part needed to complete the recall service was unavailable. An authorized dealer informed the contact that the manufacturer was sending only one remedy part at a time to the dealer and they did not know the expected date for the next part to become available. The manufacturer was not notified of the problem. The contact had not experience failure.

- Bethany, CT, USA

problem #5

Jun 062013


  • miles
The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 13V120000 (fuel system, gasoline) in June 2012. The contact stated that she contacted the dealer to set up an appointment but the dealer stated that they were only repairing one vehicle per week. The contact stated that there should have been more than one vehicle being repaired a week. The VIN was unavailable. The contact had not experienced a failure.

- Laconia, NH, USA

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problem #4

Jul 102013


  • 6,700 miles
The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign id number: 13V120000 (fuel system, gasoline). The vehicle was not repaired under the recall because the parts were not available. The contact stated that while driving 65 mph, the vehicle stalled. The vehicle was not taken to the dealer for inspection. The failure was not reported to the manufacturer. The failure and current mileage was 6,700.

- Geneseo , NY, USA

problem #3

Mar 012013


  • 15,000 miles


The contact owns a 2012 Jeep Compass. The contact stated that the vehicle stalled without warning while driving 35 mph. The contact also stated that NHTSA campaign number: 13V120000 (fuel system, gasoline) was received several months prior to the failure and the manufacturer advised that the part was not available. The approximate failure mileage was 15,000. The current failure mileage was 18,000.

- Morrisville, NY, USA

problem #2

May 112013


  • 11,950 miles
The contact owns a 2012 Jeep Compass. The contact stated that the fuel gauge was providing inaccurate fuel level readings. In addition, the vehicle stalled without warning as the contact was driving 70 mph. The contact added fuel to vehicle and was able to restart the engine. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 11,950 and the current mileage was 12,500.

- Bethel Park , PA, USA

problem #1

Jun 042012

Compass 4-cyl

  • 1,100 miles
Peristent and growing smell of gas. Took it to the Agency for checking. Came back twice that day to get the car, I was assured the problem had been fixed and a valve replaced. The strong smell of gas leaking inside the car persists.

- Salt Lake City, UT, USA

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