TSB Document:

• SB-10105811-9430.pdf

Affected Component: EQUIPMENT

Summary

"ISSUE: WHEN ATTEMPTING TO COMPLETE THE PRE DELIVERY INSPECTION (PDI) APPLICATION USING SYMPTOM DRIVEN DIAGNOSTICS (SDD), YOU MAY BE INSTRUCTED THAT THE KEYLESS VEHICLE MODULE (KVM) SOFTWARE IS NOT AT THE CORRECT SOFTWARE LEVEL AND REQUIRES UPDATING. IF EXISTING MODULE PROGRAMMING IS THEN ATTEMPTED YOU MAY THEN PROMPTED THAT THE SOFTWARE LOADED TO THE MODULE IS LATER THAN SDD IS PROPOSING TO LOAD AND TO CONTACT RETAILER TECHNICAL SUPPORT. CAUSE: DURING THE PDI APPLICATION, SDD IS INCORRECTLY CHECKING THE KVM SOFTWARE LEVEL"

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