This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our 2002 landrover was purchased used and the mileage started at 3,500. It was a show room car. When the mileage reached mid 40,000 miles the check engine light came on. We heard strange noises coming from engine, and the car had trouble accelerating. We brought it to the dealer, and made it so that the check engine light went away. However, the car still did not accelerate well, making it difficult to drive on freeway. After a while, the light came on again. We brought the car to dealer again, and once more they worked on it, but the results were similar. When we passed the 50,000 mileage mark the car started to fall apart rapidly. The transmission went out, the rear door didn't open from outside, the sun roof broke, and the starter also broke. This all happened very fast. When we went to dealer, they said we were no longer covered under the warranty, even though we bought the car at 3,500 miles to start with. So we thought that we would be covered until 53,500. Therefore, we had to pay for all the repairs ourselves, and the transmission alone cost us $5000 to repair. We are worried that the car will continue to break down the longer we have it and we don't know what to do.
- Princeton, NJ, USA
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- Princeton, NJ, USA