This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving 35 MPH, after driving over a small bump in the roadway the contact briefly lost control of vehicle and lightly grazed the divider. The contact then became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact was able to regain control of the vehicle and safely pull over to the shoulder of the roadway. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front suspension upper knuckle joint. The vehicle was not repaired. The vehicle was then taken to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V840000 (Steering). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 129,000.
The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact noticed a thumping sound coming from underneath the vehicle on the front driver's side. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty suspension. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that parts were unavailable to repair the vehicle. In addition, the contact stated that the vehicle was not inspected by the dealer. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 38,000. VIN tool confirms parts not available.
The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Helotes, TX, USA