incident # 11633408 December 30, 2024 The car was serviced due to a faulty door latch. Pd $1200 Two days later the passenger door flew open, and would not close. After 10 minutes I finally got the door to close fully.2 days later, the same door opened and almost hit shoppers in a parking lot. This continued until I did not use the passenger door at all. I returned the car to the dealership. Diagnosis..they had installed a faulty door latch again! This issue has been on recall. yet my car in number was not part of the recall so I had to pay for it. This is a huge safety issue. I shouldn't have to worry about a door flying open when operating it.Jaguar/Range Rover seems not to care since my vin number was not part of the recall. Plus, the dealership said my windshield now leaks, (again a recall) but not my vin number. Can someone assist me with my car that is having serious safety issues?

- Napa, CA, USA

The contact owns a 2019 Land Rover Range Rover Evoque. The contact stated that upon attempting to lock the doors using the remote control or from inside the vehicle, the doors failed to lock as designed. The contact also stated that the rearview camera, and the driver-??s and passenger-??s side mirrors were not functioning using the controls on the inside of the vehicle. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the door latch switch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,500.

- Napa, CA, USA