NHTSA — Air Bags: Side/Window Problems


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
37,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Lexus ES 300 seat belts / air bags problems

seat belts / air bags problem

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2002 Lexus ES 300 Owner Comments

problem #2

May 292005

ES 300 6-cyl

  • Automatic transmission
  • 35,000 miles


Non deployal of side airbags on Lexus ES 300. Model year 2002. My son was hit square in the drivers door and incurred significant damage to the vehicle. The oncoming vehicle that hit him had its airbags fully deploy. The side curtain airbags in my 2002 ES 300 should have deployed and failed to do so. There was approximately $8000 worth of damage to the vehicle. The whole of the drivers side was completely smashed. Neither, the police nor the body shop that repaired the car could not offer an explanation as to the failure of the airbags to deploy.

- New York, NY, USA

problem #1

Nov 062004

ES 300 6-cyl

  • Automatic transmission
  • 40,000 miles
Lexus ES 300 year 2002, I was pulling into a parking space, traveling at slow speed, 5-8 miles an hour, when the car would not stop, despite applying the brake. The car engine appeared to have a low hum and appeared to be in overdrive. The car jumped over a concrete divider, over a sidewalk, through a brick wall and plate glass window. The car was in a furniture store. The front of the car was extensively damaged. I ( the driver) hit my head ( left side) and the left side of my body hit the side of the car. The accident was reported to Lexus. They had access to evaluate the car and said that the brakes were fine. This type of accident has happened to other drivers of this make and year of car. I hope it will be evaluated carefully. I have suffered as a result of this accident. Just because Lexus could not find a problem, does not mean that it does not exist. Articles have been written about sudden acceleration occurring in 2002 Lexus ES 300 autos.

- Pleasantville, NY, USA

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