6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Lexus ES 300h miscellaneous problems

miscellaneous problem

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2016 Lexus ES 300h Owner Comments

problem #2

Mar 312019

ES 300h 4-cyl

  • 18,000 miles

A D V E R T I S E M E N T S

A delay/slippage is occurring not from brakes but within the pedal inside the car when apply hard stop., changed brakes and rotors but noise still occurring I believe its from the brake booster or the electronic brake pump. No recalls found for 2016 but same issue and recall found in 2019 Es300H. I've been experiencing this since I bought the car but didn't think much of it until my certified master tech looked at it. And the look on his face was scary.

- Sterling Heights, MI, USA

problem #1

May 052016

ES 300h

  • 800 miles
I have a Lexus 300 ES hybrid that advertises 39/40 mpg. I have been getting in the upper 28-31 mpg for 2 and a half years now.when I first received the vehicle in the first month I complained about this gas mileage problem. They told me the vehicle needed to break in for 500 miles. After that I contacted Lexus again, they said the car needed a 2000 mile break in. I keep getting more and more excuses and the run around. Then they told me it was my driving habit. I have a class a commercial drivers license and have been driving big rigs for over 15 years. I now how to drive and I have a very good driving record with no incidents to date. So that excuse was another pass-the-buck routine from Lexus. I let this go for such a long time, since I was discouraged and very disappointed in the horrible customer service and accountability from Lexus. This was just too much to understand. I had a Lexus 200 ct pre paid lease that gave me very good mpg. I wanted a larger vehicle so after seeing the maroney 39/40 mpg boasted on the Lexus 300 ES hybrid and on many national advertisements, I decided to turn my ct 200 in six months early at a $2000 pre payment loss to me. This decision was solely based on the proclaimed advertisement claims under federal law and testing updates that I solely relied on. I now feel that I was exploited to lease my 300 ES hybrid under false advertisment claims and fruadulent claims by Lexus.why do I say that? because the vehicle has never given me anything close to the mileage claimed, never have I had 35 + miles on this vehicle and most of the time always exclusively in the 29-31 mpg range. This is not a problem I caused. This is a problem Lexus caused. I have been cheated and deceived and ignored, told there is nothing they can do. I had the car checked and they gave me a song an D dance story. Since they need the car for a while to check this.

- Las Vegas, NV, USA

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