8.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,550 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Lexus ES 330 engine problems

engine problem

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2004 Lexus ES 330 Owner Comments

problem #2

Sep 022004

ES 330 6-cyl

  • Automatic transmission
  • 7,000 miles

A D V E R T I S E M E N T S

Vehicle surged when cruise control was engaged at 60 mph. It surged up to 80 mph. It felt like it was going down hill. Dealer could not duplicate the problem. Also, transmission hesitated at 0-20 mph, it also jerked........Lexus has admitted the problem, but maintained that vehicle drove as designed. Hesitation problem experienced by many Lexus ES330 car vehicle hesitation, then will lurch forward when accelerating a tlow speeds. Lexus has admitted the problem, but insisted vehicle drove as designed.

- Palm Beach Gardens, FL, USA

problem #1

Jul 262004

ES 330 6-cyl

  • Automatic transmission
  • 100 miles
04 Lexus ES330 transmission hesitation is serious danger to driver. Engine hesitates when starting from a dead start. Car has to be floored to move and even then it hesitates even more. Also car has serious blind spots on left and right outer side mirrors (they are too small for the car). Also, cruise control light stays lit even when the brake is hit or you dis-engage it. The only time the cruise control light turns off is when you physically turn it off with the switch or shut the engine off completely. This gives the driver the impression that it is on all the time even when it is off or worse they think they have shut it off but it's really still on and you have a very good chance of rear ending someone. This is extremely bad engineering and extremely dangerous. How you guys let a car like this on the road is beyond me. Did you test it" if so, how did you let it pass thru to the usa" this car with it's hesitation, blind spots, and dangerous cruise control it's likely to get someone injured or killed in a hurry. Car doesn't get anything near the epa ratings under any condition. I've contacted Lexus customer care and they say this all normal. No help or suggestions. Please get Lexus to put out tsbs on these problems before someone gets injured or killed. I'm very concerned. I've been a driver for 34 years. I've never driven a car so dangerous in my life.

- San Antonio, TX, USA

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