10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
84,415 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Lexus ES 330 seat belts / air bags problems

seat belts / air bags problem

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2004 Lexus ES 330 Owner Comments (Page 1 of 2)

problem #26

Dec 012021

ES 330

  • miles

A D V E R T I S E M E N T S

The passenger side airbag is shrinking and seems to be collapsing into the dashboard. There is an indicator light on the passenger side that is lit up noting that "airbag off, " so apparently there is no airbag protection for passenger. Three days ago, the right side of the windshield - passenger side, and the passenger window and passenger side back seat window, were all moist and foggy in the morning. There were no windows opened. I think the airbag situation is causing the airbag to leak moisture into the surrounding windows and the passenger side of the car. I don't know what this fluid/moisture is composed of, but I can only imagine it must be some type of chemical - something that you do not want to be leaking into the car on a daily basis.

- Peapack, NJ, USA

problem #25

May 012019

ES 330 6-cyl

  • 165,000 miles
Vehicle was parked overnight in garage. Though not noticed immediately, sometime during the morning I noticed my dashboard vinyl around the passenger side airbag looked swollen, and upon examination, it showed a split in the vinyl also. I took it to a reputable auto repair shop and was told it would cost thousands to fix, but that a dealership might be able to help. So I went to the local Toyota deal who said some vehicles had recalls but mine did not. As time goes on, the vinyl seems to have pressure building behind it, and the split is more obvious. I am afraid to allow passengers to sit in that seat. I am afraid if the airbag burst out while I am driving, I may overreact and wreck. This is not safe at all. Please help.

- Somerset, KY, USA

problem #24

Jul 012018

ES 330

  • 170,000 miles
The contact owns a 2004 Lexus ES. While operating the vehicle, the air bag warning indicator remained illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 170,000.

- North Brook, IL, USA

problem #23

Jan 152019

ES 330

  • 158,000 miles

A D V E R T I S E M E N T S

Air bag light came on when idle and won't go off. Code B1787. Never in an accident. Unplugged and re-plugged all connections; disconnected battery for 15 minutes but did not reset light. Dealer checked and could not reset system. No air bag protection now. Fix requires new seat with sensors est $4500. Can't afford to fix.

- Crystal River, FL, USA

problem #22

Feb 022018

ES 330

  • miles
Passenger air bag light came on about 6 months ago and won't cut off, I haven't been in a car accident nor has my airbag emploded, had it look at by mechanic at auto shop where I get my oil changes and such he didn't recognize any problems, called Lexus dealership and they want to charge an arm and a leg just to look at it.

- Hayward, CA, USA

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problem #21

Jul 042018

ES 330

  • 88,000 miles
I started my car and all of the sudden, air bag light came on. I never had an accident, airbags were never deployed, I checked all the wires and even unplugged the battery for good 10 minutes and the light will not go off. In case of an accident, my car will not deploy air bags and it creates a potential threat that it can be an insta-death, especially with a steering wheel in front of your face.

- Wilkes Barre, PA, USA

problem #20

Jan 082018

ES 330

  • miles

A D V E R T I S E M E N T S

B1650 code - occupancy classification system code displays. Never been in accident and will not go away. Appeared at start up overnight.

- Texarkana, AR, USA

problem #19

Apr 092018

ES 330

  • 203,000 miles
Passenger side airbag cover is separating from dashboard and appears to have pressure behind it. Vinyl is cracked on top side of airbag cover.

- Harahan, LA, USA

problem #18

Aug 112017

ES 330

  • 195,000 miles
I was in 3 accidents and my air bags did not deployed. 1 accident I was hit in the back, I was not moving when the car hit me from behind (on the fwy), he must of been driving at a speed of 45 mph. I T-boned a car going at a speed of approx. 35 mph.

- Montclair, CA, USA

problem #17

Oct 102017

ES 330

  • miles
Airbag has partially opened and I am afraid it will explode at any given moment.

- Memphis, TN, USA

problem #16

Nov 252016

ES 330

  • 160,000 miles

A D V E R T I S E M E N T S

Takata recall my 2004 Lexus ES 330 has a malfunctioning passenger side airbag. There is a light that says passenger airbag off that is illuminated. Also, there is a gap in the housing where the airbag is located on the dash of the passenger side. I am concerned there has been no formal recall on this issue. There are several complaints online from consumers with same issue on the same make/model. Please add this vehicle to the recall.

- Kaufman, TX, USA

problem #15

Nov 072016

ES 330

  • 45,000 miles
No one has notified me of the recall of my Toyota Lexus 2004 model 330 to let us know if we need the airbags replaced.

- Banning, CA, USA

problem #14

Mar 072016

ES 330

  • 162,888 miles
Without any incidents, our dashboard light for the airbags came on. The dealer says the entire part is in an electrical housing in the passenger seat and it to be replaced as a whole part at a cost of $4000. A separate mechanic we have used long term says it is the entire drivers seat that needs to be replaced not the passenger side and this one is at a cost of $6000. They both state it's not part of the recent airbag recalls. They know the airbags have not inflated, yet cannot guarantee that they will inflate in the event of an accident. The vehicle has been in our possession as original owners and no one else drives this vehicle. It has never been in an accident or fender bender or anything. The light came on one morning after it had been parked in our driveway all night. We don't park on the street.

- Lake Forest, CA, USA

problem #13

Mar 172016

ES 330

  • 199,999 miles
The contact owned a 2004 Lexus ES330. The contact stated that while driving at 5 mph and exiting the residence, the vehicle was involved in a crash with another vehicle. The contact stated that the frontal air bags and side curtain air bags failed to deploy. A police report was filed. The vehicle was towed to an independent mechanic. The vehicle was destroyed. The contact suffered minor injuries to the head and neck that did not require medical attention. The manufacturer was not notified of the failure. The approximate failure mileage was 199,999.

- Chesapeake Beach, MD, USA

problem #12

Dec 052015

ES 330

  • 61,973 miles
Passenger side airbag cover is separating from the dash. I appears to be rising up from its flat position on the dash and I'm afraid it might deploy and injure a passenger. Is this a takata airbag?

- Ellenwood, GA, USA

problem #11

Jun 032013

ES 330

  • miles
The passenger side airbag is splitting or busting around the top of it, where it attaches to the rest of the dashboard. Not sure how this affects the airbag as far as its performance if in an accident. Or if it continues to split will the airbag deploy.

- Charlotte , NC, USA

problem #10

Jan 012014

ES 330

  • 100,000 miles
The passenger side airbag seem to have developed a tear around the top edge. Not sure if this affects the deployment of the airbag. After doing a search on th web this problem is very common for Lexus ES 330 of 2003 onwards

- Dublin, CA, USA

problem #9

Feb 162015

ES 330

  • miles
The air bags on the front passenger side is protruding out of the dash. This could be a hazard because the air bag appears that it could be released at anytime.

- Chesterfield, VA, USA

problem #8

Oct 232013

ES 330

  • 70,000 miles
The contact owns a 2004 Lexus ES330. The contact stated that the front passenger side air bag cover was warped. The contact was concerned for his safety. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

- Irvine, CA, USA

problem #7

Jan 012014

ES 330

  • 72,356 miles
Around January 2014 (but it could have started sooner) I noticed the front passenger airbag started looking like the edges are peeling away from rest of the dashboard. This has gotten progressively worse. The area around the airbag is pulling away and the airbag itself looks so stretched I fear the airbag is going to deploy. I am afraid to have anyone sit in the front passenger seat. I worry that any bump could cause airbag deployment injuring someone.

- Old Bridge, NJ, USA

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