NHTSA — Vehicle Speed Control Problems

2007 Lexus ES 350 (Page 1 of 5)


really awful
Crashes / Fires:
36 / 3
Injuries / Deaths:
28 / 4
Average Mileage:
21,980 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Lexus ES 350 engine problems

engine problem

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2007 Lexus ES 350 Owner Comments (Page 1 of 5)

problem #99

Aug 142016

ES 350

  • 120,000 miles


The contact owned a 2007 Lexus ES350. While pulling into a parking spot at a very low speed, the vehicle accelerated independently and crashed into a tree. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was towed and later deemed destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

- Stoneham, MA, USA

problem #98

May 252016

ES 350

  • 177,000 miles
Experienced three instances of unintended acceleration. The third instance of unintended acceleration was extremely dangerous and brakes would not stop the acceleration and forward momentum. Had to put the car into neutral to stop the forward movement while applying the brakes. It still took approximately 10 seconds for the throttle acceleration and spinning tires to stop. Floor mats were original Lexus installed carpet mats and checked to see they were properly installed, and they were. After the first instance of the unintended acceleration, I was diligent in ensuring my foot was in the middle of the brake pedal and not inadvertently on the accelerator. The fact that it occurred two more times, with the last instance being quite severe while I properly applied the brakes point to a problem with the electronic throttle control system. Reported the incident to Lexus and allegedly they will investigate. I never received any recalls on this vehicle from Lexus and had the vehicle serviced every 5K miles and the dealership never mentioned nor took action on the recall specified in NHTSA case number 09V388000.

- Alexandria, VA, USA

problem #97

Jun 082015

ES 350

  • miles
The contact owned a 2007 Lexus ES350. While driving at an unknown highway speed, the brake pedal was depressed, but failed to engage without warning. As a result, the contact crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was towed and destroyed. The contact stated that failure occurred after the vehicle was serviced under an unknown manufacturer's recall. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign numbers: 07E082000 (equipment) and 09V388000 (vehicle speed control). The failure mileage was not available.

- Carlsbad, CA, USA

problem #96

Oct 122010

ES 350

  • 41,000 miles


The car acceleration is out of control. This has been going on for 4 years now. My car was 2 years old when it started. I have taken the car to several Lexus dealerships and they played as if I was crazy or if I was imagining the problem. My daughter and I was almost ejected from the car while I was traveling at a high rate of speed. The car caused us to hit our heads against the windshield. I'm terrified of driving the car but I have no other means of transportation. The head mechanic at an alexandria Lexus told me that this has happened repeated on my make and model of car. He said, at one point Lexus was fixing the car but have since stopped. I told him this was not fair to me. I feel my life and my families life is in danger. I paid lots of money for what is suppose to be a quality vehicle and its totally unsafe. After speaking with the supervisor I begin to research my problem more. I'm not the only one with this problem. Does someone have to die before this problem is resolved? I'm sharing this information with my family. If anything happens to me in this vehicle, I want Lexus held responsible. I have called the corporate office and the young lady on the phone was rude and nasty. She told me she was Lexus and she was not going to help me at all. The RPM on the vehicle swing all the way to the right and the vehicle does not move. When the vehicle moves, it shots like its being fired out of a cannon. This is dangerous. I'm afraid!!! but I have no other car to get to work. I purchased a new transmission thinking this was the problem and I've purchased other parts. Nothing has worked. This is serious and someone needs to do something. I paid over $40K for a danger to myself and my family. I have two teens about to drive. I want my car fixed or replaced.

- Upper Marlboro, MD, USA

problem #95

Apr 032014

ES 350 6-cyl

  • 69,951 miles
Low oil light came on..still had 400 miles on sticker..took to Lexus dealer, advised them I noticed oil leaks on my driveway& please check any problems with why my light should be on..Lexus changed oil, filter &inspection..said all is good..3 weeks later less than 2 blocks from home..engine oil light came on, stopped to turn onto my road.low oil pressure, than hit driveway vsc on..there have been numerous complaints w/both Lexus & Toyota (Lexus.limited service campaign 923 lsc 9lh). My engine is now ruined.cost est to repair..$6,000 to $10,000. Purchashed from a Toyota dealer..neither the Lexus dealership nor the Toyota dealership are willing to help..both are aware of this plastic..vvti oil hose and has replaced with a metal line..on later models....I have had the car for 93 days. I also have the accelerator issue (sticking)..not told this when I purchased car and faulty passenger air bags and faulty brake pads..this is not only total dishonesty, but had I been on a long bridge that I had just crossed..I would have driven off the bridge, as the steering locked up!! please any help/assistance will be appreciated.I am having to rent a car, as I work on the road every day..I thank you so very much, in advance!! blessings

- Santa Rosa Beach, FL, USA

problem #94

Apr 042014

ES 350

  • 54,000 miles
Check engine and vsc lights were displayed at 54,000 miles. Error codes indicated ignition coil. This issues has been reported multiple times for the 07 ES 350 and 08 gs. This is a clear defect and it should be replaced via a recall.

- Columbia, MD, USA

problem #93

Sep 172012

ES 350 6-cyl

  • Automatic transmission
  • 11,000 miles


The contact owns a 2007 Lexus ES350. The contact stated that while parking the vehicle and depressing the brake pedal, the vehicle failed to stop and accelerated abnormally. The vehicle traveled over a curb and crashed into a wall. The air bags failed to deploy. The contact did not sustain any injuries. There was a police report filed of the incident. The vehicle was inspected by the dealer however, the cause of the failure was not determined. The contact stated that vehicle had been previously repaired under NHTSA campaign id number: 09V388000 (vehicle speed control: Pedal entrapment). The manufacturer was made aware of the failure but offered no assistance. The failure mileage was 11,000. The current mileage was 13,000. Updated 09/05/13

- Portland , OR, USA

problem #92

Jun 232012

ES 350

  • 59,000 miles
The contact owns a 2007 Lexus ES350. The contact stated that while traveling 20 mph, the floor mat made contact with the accelerator pedal, causing the vehicle to erroneously accelerate. The contact was able to safely merge off the roadway to remove the obstruction. The vehicle was driven to the dealer where it was determined that the floor mats were not the original equipment mats and advised the contact to purchase new floor mats. The manufacturer replaced the floor mats only to experience the same failure. The manufacturer was contacted about the issue. The failure mileage was 59,000 and the current mileage was 87,000. The VIN was not available.

- Cypress, TX, USA

problem #91

Aug 152012

ES 350 6-cyl

  • 65,000 miles
Below is an E-mail sent to Lexus regarding a description of the so called unintended acceleration event my wife experience and the remedies we are seeking from them. They have issued a complaint # of[xxx] on August 15, 2012 my wife [xxx] while driving our 2007 Lexus ES350 experienced what we are learning is referred to by Lexus as an "unintended acceleration" event. The accelerator stuck and the car could not be stopped as she sped over 85 mph. Downshifting the transmission and depressing the breaks as hard as she could did not stop the car... she said she pulled the floor mat away and the car stopped accelerating and she regained control of the vehicle. After my wife got home kendall had the vehicle towed to their shop, I contacted Lexus got case # [xxx]. I was told during my first conversation with the Lexus representative that the matter is not handled by them (customer service) but by Lexus's legal department. Kendal Lexus, who had my car, told me they down loaded the car computer and that a Lexus technician would be at their shop to inspect the vehicle on or about August 23, 2012. On August 22, 2012 I was advised by kendall's service manager [xxx] that the Lexus technician would not inspect the car and that recall modifications would be completed by kendall as directed by Lexus. After the modifications were complete I picked the car up at kendall on August 24, 2012. While driving home vibration coming from the front of the car and immediately called [xxx]. [xxx] said they had determined that the car was safe to drive and my issues would/should be addressed by Lexus. Bottom line I have been told that "nothing was wrong with your car." My wife is too frightened to drive this vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Roseburg, OR, USA

problem #90

Oct 012011

ES 350

  • miles
2007 Lexus ES350. Consumer states sudden unintended acceleration the consumer stated his wife was driving the vehicle, when it suddenly accelerated forward on its own, as she was entering a parking space, resulting in damage to the vehicle.

- Spring Valley, CA, USA

problem #89

Mar 092011

ES 350

  • 61,489 miles


The contact owns a 2007 Lexus ES350. The contact stated that the driver was traveling 70 mph when the vehicle suddenly accelerated. The driver applied constant, abrupt pressure to the vehicle but to no avail. In order to stop the vehicle, the driver shifted to neutral which caused the engine to exhibit an extreme increase in rpms. She then inspected the accelerator pedal to determine if it was stuck but noticed that the floor mat was atop the pedal. The vehicle was not taken to the dealer and the manufacturer was not contacted. The vehicle was not repaired. The failure and current mileage was 61,489.

- Vandalia, MO, USA

problem #88

Dec 292010

ES 350

  • 30,000 miles
The contact owns a 2007 Lexus ES350. The contact stated that when coasting into a parking space the vehicle suddenly surged forward and crashed into two parked vehicles. The contact nor her passenger were injured. The police were notified and a report was filed. There were no occupants in any of the vehicles that were parked. The vehicle was towed to a dealer so that they could investigate the cause of failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

- Cumming, GA, USA

problem #87

Dec 092010

ES 350

  • 28,000 miles
The contact owns a 2007 Lexus ES350. The contact was driving 40 mph when the vehicle abnormally accelerated. The contact applied the brakes but to no avail. He then began shifting several gears which eventually brought the vehicle to a stop. The vehicle was towed to the dealer ye the technician was unable to diagnose the failure. The vehicle was not repaired. The failure mileage was 28,000.

- Chicago, IL, USA

problem #86

Oct 302010

ES 350

  • 14,000 miles
The contact owns a 2007 Lexus ES350. The contact was driving 5 mph and preparing to stop at a light when the vehicle surged forward. The contact stated that the engine exhibited an unusual increase in rpms when the failure occurred. The local dealer was contact and they referred the contact to the manufacturer. The contact stated that he received notification of NHTSA campaign id number: 09V388000 (vehicle speed control: Accelerator pedal). The contact stated that the recall repair was performed prior to the failure. The vehicle was not further inspected or repaired. The failure mileage was 14,000.

- Torrance, CA, USA

problem #85

Mar 162008

ES 350

  • 2,042 miles
The contact previously leased a 2007 Lexus ES350. The contact stated that the driver indicated that the vehicle suddenly accelerated while the vehicle was stopped. The driver depressed the brake pedal which avoided an accident. The vehicle was taken to an authorized dealership but no repairs were performed. The vehicle was turned back in to the dealership. The contact called the manufacturer who stated that the dealer had to make a decision about the situation. The current mileage was unknown. The failure mileage was 2,042.

- White Plains, NY, USA

problem #84

Jun 022010

ES 350

  • 46,000 miles
The contact owns a 2007 Lexus ES350. While attempting to park, the contact applied the brakes and the vehicle suddenly accelerated and crashed into the bricks of a store. A police report was filed. There were no injuries. The vehicle was located at an authorized dealership at the time of the complaint. The failure and current mileages were approximately 46,000.

- Beaumont, TX, USA

problem #83

Apr 192010

ES 350

  • 14,000 miles
The contact owns a 2007 Lexus ES350. The contact stated that when driving at approximately 45 mph, she noticed the vehicle begin to suddenly accelerate. She depressed the brake pedal but the vehicle continued to accelerate. She stepped on the brakes again and engaged the emergency brake but the vehicle continued to accelerate for about two miles. The vehicle finally stopped and the contact pulled to the side of the road. The contact called the manufacturer who advised him to take the vehicle to an authorized dealership. The contact was uncomfortable driving the vehicle and opted not to. The current and failure mileages were approximately 14,000.

- Donnellson , IA, USA

problem #82

Apr 302010

ES 350

  • 34,000 miles
2007 Lexus ES 350 - unintended RPM surge to 6000 RPM occurred at a traffic light stop. Immediate action taken to stop the engine by pressing the starter button killed/cut the engine. The RPM surge was sudden and unexplained - and accelerator pedal was not touched during this occurrence.

- Trabuco Canyon, CA, USA

problem #81

Mar 042010

ES 350

  • miles
I had two recalls done on my auto on March 4, 2010. These recalls dealt with the acceleration pedal and an oil line. Since the recall of the acceleration pedal was done my car on occasion has stalled when the pedal is depressed. It will hesitate while I depress the pedal up to an inch or so. Finally it will start to creep and then finally start moving. This has happened twice when I was entering an interstate highway and again as I pulled away from the curb of my house. Additionally, the transmission shifting is very erratic at times. Once again all of this started after I had the recall done. Before this my auto ran perfectly with no issues other than an occasional hard down shift when coming to a stop. I have been to the Lexus dealership in frederick, co twice. They are unable to address these problems in a satisfactory manner. The acceleration delay is a safety issue and needs to be addressed by Toyota.

- Cheyenne, WY, USA

problem #80

Apr 102010

ES 350

  • 27,211 miles
The contact owns a 2007 Lexus ES350. The contact was driving approximately 20 mph when the speed increased to 80 mph. The brakes were engaged and failed to slow down or stop the vehicle; therefore, continuous pressure was applied to the brake pedal which traveled to the floor. Suddenly, the vehicle decelerated from 60 mph to 80 mph. The vehicle was able to slow down after excessive force was applied to the brake pedal. The engine was turned off with the remote starter and came to a complete stop. Smoke was also coming from the brakes. The vehicle was towed to a dealer for inspection. A police report was filed without incident. The technician was unable to diagnose the failure. The failure and current mileages were 27,211. The VIN was unavailable.

- Maerion Station, PA, USA

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