I was driving and my car speed start going down and I saw engine and battery light came on so I pulled over and turned off the car and try to turn it back on but it's not turning on.

- Port Saint Lucie, FL, USA

Toyoto confirmed knowledge of problem with inferior dashboard of Lexus es350 2007. A recall which they are telling me now, they will no longer honor had been in effect: "January 21, 2015 -€" After years of complaints and recent lawsuits, Toyota has agreed to replace about 3.5 million dashboards that get sticky, cracked, shiny and melt in heat and humidity. Calling it a "Customer Support Program" - ZE6 - Toyota will extend dashboard warranty coverage on the following Toyota and Lexus vehicles." The PHOTO of my dashboard below, shows the cracks and chipping that has occurred over the years. If the air bag deploys fragments will be disbursed throughout my vehicle. I have two grandchildren that I drive to school each day and this is a very bad situation about to happen. I contacted the customer service numerous times and simply flat out said that they will not own responsibility.

- Pinecrest, FL, USA

I own a 2007 Lexus ES 350. I own the car since 2010. The dashboard of the car is melted and cracked. I contacted a local dealer and was to told to contact the headquarter. I called the headquarter (800) 255-3987 and was told that they can not help me. Headquarter says it is known issue but the warranty ended in May 2017. They says a letter regarding the issue was sent out. I never received that letter. They now have another warranty coverage but it covers from year 2018 and the warranty expires this March 2021. I called the Lexus headquarter but they can not help me because of the model year. There is a big glare from the melted dash and it appears to be a safety hazard since the dash is cracked. Would it be possible to check with the company if this could be replaced. I have submitted a claim to the office of attorney general on 2/10/21 file#11044300.ocp and I was notified to contact your office. Thank you

- Fort Lee, NJ, USA

Lexus issued a tech bulletin in 2011 stating that there was a safety issue with the dashboards melting and the glare from the sun was blinding drivers. Told dealers to replace them when asked. Extended the campaign thru 5/2017, but did not inform customers. Campaign expired with a lot of defective and dangerous dashboards still out there. The smell is also making people sick. Lexus will not replace my dashboard.

- San Luis Obispo, CA, USA

My dashboard is so shinny I have to get off the interstate if the sun is facing me. My local atlanta dealership informed me about my passenger side air bad recall......but did not inform me about the dash recall. I felt betrayed and called Lexus corporate with no results. Why is not a system on placer to notify owners when a recall is issued by corporate instead of the local dealership? my local dealership is hennessy Lexus of atlanta.

- Atlanta, GA, USA

My car has a melting dash that leaves a sticky residue on my windshield affecting my ability to see the road. It also causes a glare when driving in the early morning or at night with street lights.

- Thomaston, GA, USA

Two years ago I noticed my dashboard getting sticky, and now it's getting worse and worse, because when the sun or shine I can see with the gler..

- Dacula, GA, USA

2007 Lexus ES350 dashboard melting produces chemical fumes and shiny sticky dasboard reflecting sunlight and night headlights blinding driver visibility. Fumes causing health issue in all car passenger breathing. Issues.

- Syosset, NY, USA

The dash is melting and is super sticky and shiny

- Willow Park, TX, USA

The dashboard is completely cracked. It looks like a broken glass pane.

- Elk Grove Village, IL, USA

I am having issues with visibility since I have a sticky, cracked dashboard, and it's peeling off bit by bit. I have called Lexus corporate multiple times and they said they couldn't do anything. I would have to pay out of pocket or buy a cover which quite frankly it looks ugly on a luxury sedan. When I bought the car I thought it was a cosmetic issue, but it has gotten worse especially on hot weather like the state of Oklahoma. It is really concerning as I almost hit a pedestrian when the sun was glaring over my front windshield. I am actually terrified of leaving my home on sunny days as I might get in an accident because of the glare. Few years ago, Lexus offered to replace under warranty, but it wasn't a recall and the owner didn't have it fixed. Back then the car had an extended warranty from the dealer (eskridge Lexus okc). The grace period for the replacement is over.the car has been well taken care of and good service record. I have no proof of what I'm going to say next, but I fear that since the dashboard is sticky and cracked and peeling off, the airbags might not properly deploy in case of an accident.

- Norman, OK, USA

Purchased 2007 Lexus ES350 and dash is melting with heat and humidity. Lexus dealership referred me to corporate and they said the warranty expired May 31, 2017 however, there was no recall letter received. Lexus is aware of issue but refuses to replace dash or repair. This is a safety issue due to glare from dash melting and sticky because of shine. Additionally, in the future, the dash cannot be removed because it will crumble to perform any repairs necessitating removal of dash and no shops want that responsibility. Lexus replaced a complete dash for a crack on my 2004 Lexus without it being a safety issue but won't do anything about the glare coming from the dash melting! the vehicle only has 70,000 miles and is always garaged! there have been lawsuits filed over this issue!

- Peoria, AZ, USA

I bought a Lexus ES 350 2007 on October 11th 2019 a few days later I noticed it was a big glare in the window from the dashboard I thought it was all you on there I tried to wipe and there was a sticky residue I went back to the dealership and they told me it was no big deal nothing they can do about it but it gives me a burning eye feeling anti-glare is blinding eyewear glasses and I think it's a danger data dashboard is seeping some type of sticky substance that could be toxic

- Tracy, CA, USA

Dash of a 2007 Lexus ES350 is melting in sun. Dash is sticky and shines. Shine bothers my vision. Dangerous driving the car.

- Costa Mesa, CA, USA

The dash in my vehicle is becoming excessively shined and sticky due to the fact that it is melting because of poor manufacturing, not age or neglect. When it is sunny outside the reflection off the dash is almost blinding for makes it unsafe to drive. Lexus has acknowledged the problem but refuses to pay for it because they're warranty extension for the dash is over.

- Leavenworth, KS, USA

My dashboard is melting and is sticking to touch and depresses when touched and not safe. I called Lexus and I was told it's beyond the recall window and I have to pay out of pocket and I cannot afford it. Apparently there was a recall back in 2016 but I bought my car 12/2017 so I missed the window

- Fort Worth, TX, USA

Sticky dashboard cannot be repaired due to manufacturer defect

- Mobile, AL, USA

Lexus ES 350 2007 dashboard is melting and compromised. Due to the sticky mess the airbags will not deploy properly and death will likely occur. Very concerned about the toxicity of the dashboard as well. It's melting, changing color from black to white and cracking. This carcinogenic material is now poisoning all who ride in the vehicle. Included photo does not convey the glossy melting, sticky reality of it all. The glossy melting reflection causes lots of glare and impairs visibility on sunny days. This issue must be resolved before a life is taken needlessly. Lexus refuses to replace the dashboard even though they admit that its a compromised part and have deceptively allocated this safety issue as a warranty problem that has expired. Because my vehicle is seldom driven and garaged (69,717K miles) problem did not surface until now.

- Carlsbad, CA, USA

The dasboard is melting severely which causes a bright glare day and night, causing visibility and safety concerns. There is also a very obnoxious smell to it. I bought this car used and didn't notice the issue at the time. Lexus should just own up to it and replace the dash no matter how old the car is since it is a safety hazard to me and others on the road. I personally try not to drive during the daytime when its the worst but thats not always feasible.

- Woodridge, IL, USA

During the month of June, 2018 my dashboard top melted and released an obnoxious smell. Now when driving facing the sun there is a glare on the windshield that prohibits a clear view while driving creating various safety problems. To overcome this hazard the driver has to put on sun glasses and if driving after sunset the glare from street lights, traffic signals, etc., creates many problems by distorting the view thru the windshield. And now, the defective dashboard cannot be repaired other than replacing it with a new one.

- Providence, RI, USA