This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Numerous complaints were made to the Lexus dealer regarding sudden unexpected surges and acceleration problems with the 2007 Lexus ES350, which were ignored as a service issue until the transmission demonstrated erratic and uncontrolled operation during a test drive with a certified Lexus mechanic. The car would surge and shift erratically until the transmission completely failed and the car became inoperable.
- Andover, MA, USA
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- Andover, MA, USA