10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,960 miles

About These NHTSA Complaints:

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2009 Lexus ES 350 drivetrain problems

drivetrain problem

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2009 Lexus ES 350 Owner Comments

problem #1

Aug 062012

ES 350 6-cyl

  • 39,960 miles

A D V E R T I S E M E N T S

On Monday August 6th, 2012 at approximately 5: 25 am, I ([xxx]) was arriving at work at methodist hospital. I pulled in the parking lot and started to make a wide U turn into a parking stall driving about 5 miles per hour. My car suddenly accelerated and the brakes would not work and I was unable to stop the vehicle. I kept trying to brake to no avail. I went through a fence and drove over a steel pole. Just as I was about to hit a very large tree, the car finally stopped. The brakes finally work about 3 to 4 feet in front of the tree. I was able to drive around the tree and park like I do every day. After parking, I got out of the vehicle, got my phone from my purse in the trunk and called my husband and told him what had just happened. I was very shaken and crying. The car was wrecked on the passenger side. [xxx] called security & [xxx] came over. We both went back out where the accident happened. I showed him where it happened, what happened and where I ended up. [xxx] told a few photos. We have contacted Lexus [xxx] #2 option (judy)and our attorney ([xxx]) [xxx]. we have taken the vehicle to Lexus of omaha. Lexus wants us to sign a black box release. Our attorney suggest we turn in a claim to see if farmers wishes to see the black box 1st.. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Omaha, NE, USA

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