This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving in West sacramento, when the check engine, check hybrid system alarms went off.within 1 minute, the car went dead, no power, no steering. If I was on an express way, it would have been a guaranteed fatality for me, my family and other cars involved. The dealership, Lexus of sacramento told me the computer failed in the car. The car has only 55,000 miles on it. I am concerned about the quality of parts used by Lexus.
The contact owns a 2013 Lexus ES350. The contact stated that while driving at 75 mph, the steering wheel vibrated uncontrollably. The failure occurred when going over 70 mph. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was taken to another dealer where it was diagnosed that the rims needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 35,000.
While attempting to make a 3-point turn, I first backed out of a driveway onto the road, paused to check for traffic, shifted from reverse into drive and pulled forward and.started to turn to my left. As I did I experienced a loss of steering and brakes and the dashboard indicator lights all lit at once. My car drifted across the center line and I was unable to stop it from rolling to the other side of the road where it ended up perpendicular to oncoming traffic and only stopped when it hit an embankment. My car sustained front bumper and grille damage.
- Melville, NY, USA
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- Davis, CA, USA