really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
175 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Lexus ES 350 accessories - exterior problems

accessories - exterior problem

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2014 Lexus ES 350 Owner Comments

problem #1

Nov 272014

ES 350

  • 175 miles


I purchased my 2015 Lexus ES350 on Tuesday, November 25th, 2014. On November 27th, I was turning right into a parking space and the vehicle accelerated aggressively on its own causing the car to run over the concrete parking spot stopper and propel 200-300 feet until I hit a palm tree, stopping the car from entering a nearby lake. This caused significant damage to the car. My wife and I were in complete shock as I was unable to stop / control the car - I attempted to pump the brakes multiple times (leaving tire tracks) but the car continued accelerating until we hit the tree. We filed a report w/ the Florida sheriff's department. Additionally, the day before (Nov 26th), I noticed the side mirrors on the car did not tilt properly when in reverse - the left mirror tilted down, the right mirror tilted up. This may be a result of the 'mirror switch block' but together with a few other mechanical issues, this leads me to believe the 2-day old car had some significant and dangerous mechanical / electronic issues. I have attached more information about the car and a picture of the parking spot where the acceleration occurred. Please contact me about appropriate next steps related to this significant defect.

- Cooper City, FL, USA

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