This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2001 Lexus GS300. I bought it new. My complaint is about the design of the trunk lid. Every time you open it, it will not stay up in a wind or when parked on a hill. It has come down on my head more times than I can count. The last time was today in a wind. It cut my head. I have talked to the dealer about the problem and he said that is the way it is designed and to get a stick to hold it up. The first day I opened the trunk when I bought it, it came down on my head. I wonder what would happen if a child got hit by the trunk lid.
- Rancho Palos Verdes, CA, USA
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- Rancho Palos Verdes, CA, USA