This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard for my car started cracking and becoming sticky. Symptoms are worse when car is parked outside. The material used is not heat resistant. There was a recall for dashboard cracks, but it was time bound. If consumer is always parking car indoors, symptoms will take time to appear. As this problem affects safety of airbag and other critical components around dashboard, it should be repaired irrespective of when the symptom start happening. Many other consumers are also seeing similar issues. Lexus forums are flooded with complaints about dashboard. Someone from NHTSA should investigate this in detail.
The dashboard is cracking around the passenger side airbag. The airbag was designed with a certain amount of resistance from the dashboard. Major concern with airbag deployment speed with less resistance from dashboard. Also concern about fragmentation of dashboard during deployment.
- Deer Park, TX, USA
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- Fremont, CA, USA