I tried to start my car and the key would not turn in the key ignition, I noticed that the steering wheel hadn't locked in place. I tried two other keys and finally the ignition turned and the car started. I drove to my destination and turned off the car and locked the doors. I went out to restart the car and the key would not turn in the ignition again. I called Lexus of concord and they advised me to bring it in. I finally got it started and drove it the 15 miles to the dealership, at the end of the day I received a call saying that I needed a new ignition starter cylinder and all the keys needed to be reprogrammed to match the new cylinder they would install. It would take a days labor and cost of the cylinder and reprogramming. Cost was $616. They informed me that the warranty was out at 50,000 miles or 5 years. I am 4.5 years and 59,500 miles. They informed me that there was a history of this part going out but usually it happened before the warranty was up. My question is if there is a history, shouldn't there be a recall on this part"?!! I am extremely upset with a luxury car haven't problems at such low mileage. What else do I look forward to in breaking and how much will it be" this does not meet the Lexus standards I was expecting when I purchased this car.

- Antioch, CA, USA