My dashboard is melting due to a manufacturing defect. The glare from my dashboard makes driving difficult as the glare can blind you. The chemical smell from the melting is horrible. I have placed a dash cover on which has helped but if I am in an accident this dash cover will impede the correct deployment of my airbag on the passenger side. Also the inside door panels are melting and are becoming a "putty" like substance. Everything sticks to it. Including my clothes. While driving I have had to jerk my arm from the rest on the door trim to remove it. This can cause my vehicle to possibly swerve off the road or into oncoming traffic. Warranty Enhancement Program -€" ZLD and CUSTOMER SUPPORT PROGRAM ZLZ were the remedies for this issue. But these have expired. The Manufacturer will not honor this or consider this a safety / hazardous issue and correct it now. This is a safety issue and needs to be addressed.

- Salem, VA, USA

Hello, I am in Seattle Washington. I-€™m emailing about my Lexus IS250 2006. A few months ago I took my car to the dealership to get the passenger airbag recall done. Immediately after getting that recall fixed. My airbag light on my vehicle came on. We did not think anything of it, we thought it would come off over time. Time has gone by the light has not gone off. So today we took our vehicle to Lexus of Bellevue. They told us that there was an issue with the driver side airbag harness. Something about tension on it or it Deteriorating. The dealership is now saying that my car is not safe. That none of the safety features airbags or seatbelts will work due to this light being on. They will not be covered because there is no recalls for this harness. I have done much research online this is a common well known issue with Lexus. Now my car is a paperweight. I do not feel safe driving my family or disabled family member in this vehicle. This part is located under the dash and has absolutely nothing to do with how me and my husband maintain or take care of our vehicle. This is Lexuses issue and should be addressed and recalled. Any help in where or how to address this further. Or any help and how to take this higher would be appreciated. At this point is my car totaled" Safe to be on the road? Ok to be insured? They are charging us 200, just to tell us the issue. Not to fix it, didn-€™t even take the dash apart. How do they know even know what the issue is without taking it apart" To fix this issue it will be a total of over 600. Help!!!

- Seattle, WA, USA

A known problem in this year of lexus is250. The knee bag wiring harness was constructed too short (lexus has a tsb regarding this, # L-SB-0007-19). The airbag warning light will often come on and stay on. When the light is on the airbag system is inoperable. Having an inoperable airbag system is a great safety concern. A mechanic at a local shop used the scan tool and identified the airbag code as related to the wiring harness for the knee air bag. This should be a recall since it is a known problem and it renders the vehicle unsafe due to inoperable air bags. If this isn't an unsafe problem justifying a recall I dont know what is. Thank you.

- West Bend, WI, USA

BEFORE THE AIRBAGE RECALL THE AIRBAGE LIGHT DID NOT CAME ON, NOW SINCE THE AIRBAGE RECALL WAS DONE ON 7/24/20 AT VALLEY LEXUS MODESTO CA. NOW THE AITBAGE LIGHT CAME ON AND I CALL THE VALLEY LEXUS THEY TOLD ME THE AIRBAGE LIGHT IS NOT PART OFF THE AIRBAGE RECALL, AND THEY TOLD ME I HAVE PAID FOR DINO, BUT I DID NOT CAUSE THE LIGHT TO CAME ON. SINCE VALLEY LEXUS DOES NOT WANT TO FIX IT CAN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Stockton, CA, USA

The vehicle had the front airbags replaced under a national recall. After having the recall done, I received, by usps mail, a "customer support program notification - zlj" sent to me from the manufacturer describing an extended warranty, as issues have occurred with the new drivers side knee airbag inflator triggering the SRS light to come on after the work was done based on faulty crimping. This vehicle Is a second vehicle and does not get driven very often. In June of 2020, I noticed the airbag light coming on intermittently when first starting the car. I remembered the notice and called the dealer. I was told on June 15th that the harness would need to be replaced and the warranty ended on June 12th, 2020. They are refusing to repair the new harness that was installed under recall. I was quoted $2700 out of pocket for the repair. The dealer installed a known defective part, and are now refusing to perform the necessary repairs. See attached photo for more information. The replacement parts should be limited by mileage, not by time, as the vehicle has only been driven a few thousand miles since the work was performed. The faulty crimping in the replaced harness should be a new recall.

- Orlando, FL, USA

I got an accident, try to save deer and fox but brake didn't work properly and dis-balanced the car and my car roll over few time and hit from front and back but no airbag deployed, and stability control didn't work.

- Manassas, VA, USA

On June 11, 2019 I was driving on regular speed limit of road 55mph and suddenly deer and fox came, so I try to avoid them and hit the brake and ABS brake didn't work hit the fox and car stability control didn't work and car flip 5times and hit the deer as well, but none of my car airbags deployed after flipping and hitting.

- Manassas, VA, USA

Air bag light goes on and than off

- Princeton, TX, USA

Wiring harness defect renders SRS/seatbelt pretension system inoperable. Lexus refuses to replace wiring harness without charging $3,000. The issue is listed under a tsb by Lexus and was known to them.

- Fremont, CA, USA

The dashboards and interior plastic panels in certain Lexus and Toyota models Is melting in high humidity areas. This can cause the passenger airbag to not properly deploy in a collision due to the dashboard degrading. I have filed a complaint with Lexus and asked for a letter stating the degradation of the dashboard will not interfere with the airbag deployment and I was declined. Lexus (Toyota) Is actively avoiding this safety issue. I would like to speak with someone from the NHTSA about this safety issue please.

- Milton, GA, USA

Dashboard and door panels are melting causing the plastic to shine and cast a reflection on the windshield causing poor vision. In addition the passenger airbag may not work properly as the dash has melted within the area the airbag should deploy.

- Alpharetta, GA, USA

Vehicle was stationary and sat overnight. Upon starting car SRS light came on and was diagnosed with trouble code dtc 1861 that resulted in a knee squib malfunction due to a wiring harness issue. This requires a new wiring harness that will cost over $2500. Lexus knows this is an issue as they have issued a tsb for it but refuses to issue a recall or do it as a goodwill service. This is a major safety issue especially due to Lexus realizing there is an issue but refusing to step up and correct the issue.

- Indianapolis, IN, USA

Takata recall- took my car to the Lexus dealership in honolulu hi for the recall on the passenger side airbag which they claimed it was completed and resolved. Two days later the airbag light on dash would blink. I called them to let them know and we made an appt. When I took the Lexus back they did a diagnostic test and claimed the drivers side airbag needed to be repaired at a $4,000. I feel it should be repaired at $0. if you can, please help. The service manager there is not helpful at all.

- Kaneohe, HI, USA

Takata recall

- Culver City, CA, USA

The SRS airbag light randomly comes on at variable times. After running the analysis with a Bosch obd1200, it appears that the drivers side knee squib circuit Is showing an open fault. When the seat Is moved back, the wiring harness fails. Its believed that the factory installation of the wiring harness Is too short, causing strain on the harness connector. This causes a fault on the airbag module and renders the drivers side knee airbag inoperable. This should be considered a safety concern and a recall should fix this issue.

- Pismo Beach, CA, USA

Lexus Is 350. Consumer writes in regards to front passenger airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time reconciling the airbag recall. The consumer requested to be reimbursed for the cost of a rental vehicle. The dashboard and door panel were cracked and melting. The door panel was repaired.

- Scottsdale, AZ, USA

Airbag light indicator Is on and Lexus insisted they replace the entire wiring harness for over 2K due to safety issues. The price of this repair for an electrical fault Is obscene and Is a common issue with this model of Lexus according to owner forums.

- Cambridge, MA, USA

2006 Lexus Is 350. Consumer writes in regards to warranty enhancement notice -dashboard, front and rear interior door panels cracks/sticky/melting and front passenger airbag inflator recall notice causes are similar due to temperature or humidity. Updated 05/1/2017

- Gulf Breeze, FL, USA

The contact owns a 2006 Lexus Is 350. The contact received a recall notification for NHTSA campaign number: 16V340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- San Antonio, TX, USA

Tamara recall: Would be very beneficial to know the ecact date the air bag fix will be available. Current uncertainty as to whether an air bag explosion will occur Is unsettling.

- Pilot Point, TX, USA