This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had opened the trunk on my Lexus sl-430 to place some personal items for Transport. I was leaning down when suddenly the trunk lid came crashing down with the corner of the trunk striking me in the area around the eye and the upper cheek bone. The injury resulted in bruising and swelling around the eye and has resulted in continuing pain, swelling and discomfort in the eye, ear and cheek bone. After the incident the trunk was inspected by me and other company personnel and it was discovered that the hydraulic trunk struts necessary for the safe operation of the trunk had both failed. I have since had the trunk struts replaced.
- Fairfax, VA, USA
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- Fairfax, VA, USA