This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Reference vehicle has only 71000 miles, yet according to Lexus dealer the rust has covered so much that vehicle is unrepairable compared to the car value. The rust has spread to frame that caused it to be to safety issue for the occupants. The suspension and associated parts have rusted, and fluids are leaking. Lexus hid the rust information during regular maintenance at the dealership only to claim that warranties are not honored for rust specially when extended warranty is just over.
- Boston, MA, USA
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- Boston, MA, USA