hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
155,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Lexus RX400H fuel system problems

fuel system problem

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2008 Lexus RX400H Owner Comments

problem #2

Aug 012015


  • 221,400 miles


One of the 2 hybrid modules failed. I believe this is the same one recalled in 2013. The vehicle stopped and engine would not turn over. All dashboard warning lights came on along with check hybrid engine and check vcs ( I think were the initials, for vehicle control system). Had the car been travelling at highway speeds I believe a fatal crash would have occurred. As it was, luckily, we were in stop and go traffic. Had car towed off highway but tow truck driver told me he drove it up on the flatbed. I had tried starting it several times without any success. Once off road, I called the dealership, who is open saturdays until 3 pm and it was approximately 2:30 pm. I was told that if all the lights went off and the car started that I could drive it home. That is what happened. I made an appointment for that Monday while on the phone with the dealer so that the problem could be checked out. It turns out that this module, when heated up to high temperature, can fail by the soldering contacts opening and the power thereby failing. This is the problem that the 2013 recall was supposed to correct. How do I know that this new module will not fail again without warning? Lexus absorbed the labor on the module replacement but claimed the part (which was the recall part installed to cure the recall problem in 2013) was no longer under warranty and would not absorb the entire repair cost. I would like to know if this is the first time this has occurred with this module since the 2013 recall or if others have experienced this and maybe there should be another recall. I would also like the full cost reimbursed and to have some solid reassurance this will not happen again.

- Califon, NJ, USA

problem #1

May 012013

RX400H 6-cyl

  • 89,000 miles
A moment of terror in my Lexus 2008 Rx400H on May 01 I was driving home from work. On busy route 111 in nh. In heavy traffic I lost all power. All the lights on the instrument panel went on. It was almost a multicar pileup. With screeching tires and cars making panic stops it was a wonder that nobody was hurt.

- Danville, NH, USA

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