This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
4 new tyres were installed by Firestone but driver side wore out despite balancing rotation, alignment performed during install. TyrePlus sister concern replaced with new tyre and prorated as the tyre was at fault. Same tyre blew out on the road. The tread, side all etc damaged the wire harness and car went out of control causing damage to suspension and fuel tank. Fuel began to leak. Car is toatled due to several other damages. TyrePlus does not want to take ownership. However they have all records of up to date maintenance. They referred me to Bridgestone wherein I need to submit 2 estimates. Tyre purchase dates maintenence etc. I have secured the tread and parts of the tyre which blew out and they want me to submit that. I am hesitatnt to submit it as they may tamper with the proof I have to fix it.
- Marietta, GA, USA
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- Marietta, GA, USA