The contact owns a 2010 Lexus RX330. The contact stated that the dashboard was fractured near the passenger's side air bag housing. The dashboard fracture expanded throughout the dashboard and caused the front passenger's air bag outline to be visible. The manufacturer informed the contact that the dashboard replacement warranty had expired in 2018. The vehicle was not repaired. The failure mileage was 70,000. The VIN was not available. Carfax states that according to the VIN number, the vehicle is actually a 2005 Lexus RX330 not a 2010.\

- Boca Raton, FL, USA

Error message has appeared regarding passenger air bag. Airbag on/off indicator goes on and off when someone is sitting on front passenger seat. Seatbelt warning signal starting ringing when passenger removed seatbelt and exited the car. Stoped when I pressed down on passenger seat.

- Plainville, CT, USA

My complaint is not about the airbag but rather about the dashboard protecting the airbag! Lexus is aware of cracking dashboards in the Rx since they issued an extended warranty to replace these dashboards that expired 05/31/2017! my dashboard did not start cracking until April 2018 and has now started cracking in 5 different locations in just the last month, three of which are in proximity to the passenger airbag. When I took the car to my mechanic for an estimate to replace the airbag he mentioned the safety issue with the dashboard developing cracks in the area that protects the airbag. He said it was a safety issue and recommended that I contact NHTSA with a complaint about this potential safety issue. I purchased this 2005 model in Dec 2004 and it has been garage kept the whole time so these cracks are age related not weather related.

- Tullahoma, TN, USA

The contact owned a 2005 Lexus RX330. While driving 35 mph, another vehicle crashed into the driver's side door of the contact's vehicle. Both the front driver's side and side curtain air bags deployed. Due to excessive force, the air bags caused severe injuries during deployment. A police report was filed. Injuries were sustained, which required medical treatment. The vehicle was destroyed and towed. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 04/11/17

- Newnan, GA, USA

Passenger side front airbag area just above glove box had a crack around. Initially it was small now it is keep on developing. I called their main customer service office at California. They advised me to take car to highland park in Illinois dealership. I reported their and they took pictures and told in 2 months the parts will arrive. Now it is over 6 months. I called several times.they says no parts yet. It is a safety concern. Contac # Mr. Teeno tel.#847-432-1900 at high land park, il. Vehicle is operating condition.

- Gurnee, IL, USA

My passenger airbag light came on. I took it to the dealer and was told it would be very costly to examine and correct because the passenger seat would have to be removed, also the technician told me that my passenger airbag may not work if I were in a crash. I can't afford the cost to repair.

- Valrico, FL, USA

The contact owned a 2005 Lexus RX330. While driving 25 mph, the vehicle skidded across black ice and crashed into a tree. The air bags did not deploy. The contact suffered head injuries that required medical attention. The vehicle was destroyed and towed. A police report was filed. The manufacturer was made aware of the issue. The failure mileage was 120,000.

- Merrimack, NH, USA

The contact owned a 2005 Lexus RX330. While backing out of a parking lot, the vehicle suddenly accelerated forward. Although the brakes were engaged, the vehicle crashed into a pillar. The air bags failed to deploy. A police report was filed and no injuries were sustained. The vehicle was destroyed. The failure mileage was unknown.

- North Brunswick, NJ, USA

My dash is experiencing cracks in the dash at the air bag location. The dash is falling apart and has several cracks the length of the dash and close to the air bag location. I keep my vehicle maintained and most people would say I am excessive about keeping my vehicle clean and looking show room condition. My dash is also cracking around the radio area. These are small cracks but are still there. I am concerned about the effectiveness of air bags that come from behind the dash to operate. I believe this from direct affects of how the air bags where mounted behind the dash. We all the recalls on airbags I also concerned that my vehicle has a affect or defective air bags. Since the air bags are located behind the dash and are part of the dash panel I feel this should be investigated to ensure that the air bags are not leaking or affecting the dash panel. With so many complaints about cracking dash panels in Lexus vehicles which are suppose to be a high quality vehicle I feel it should not be cracking or coming apart and that Lexus should replace the dash panel and air bags to ensure safety to driver and front passenger. My vehicle looks show room condition right now and has a little over 100,000 miles on it and has been serviced at our local Lexus dealer. The dealer costs are much more than private repair station but being afraid to take these repair center that the dealer will say the warranty is void or that I did something wrong. I love my Lexus and it runs just as good as it did the first day I purchased it. My dealer has been helpful and courtesy to me every time I go in for service. Just concerned about the dash and air bags. Thanks for your time and consideration.

- Columbia , SC, USA

Vehicle involved in a single vehicle crash and the airbags failed to deploy upon impact with center divide at an approximate speed of 45 mph.

- Porterville, CA, USA

I took my car into park place Lexus in plano to have them fix my air bag. It is not functioning. The light shows that the air bag will not come on. After having the dealer try to fix the air bag first at a cost of $99 then a coat of $230 it is still not fixed. What can I do to have this faulty part fixed?I do not believe that it is something I should be paying for.

- Allen, TX, USA

In this garage kept vehicle, the dash over the airbag has cracked all the way across, in multiple cracks. Given the location over the airbag it is concerning that the integrity of the airbag is in question.

- Mount Pleasant, SC, USA

Dashboard started cracking about one year after warranty. It started as a small hairline crack. Its now everywhere. The air bags are in danger of popping out. Here is a forum that explains this and shows pictures. Its a major safety issue in most Lexus vehicles www.clublexus.com/forums/gx-first-generation/603916-my-dashboard-is-cracking-9.html.

- Boca Raton, FL, USA

The dashboard is cracking around the passenger side airbag. The airbag was designed with a certain amount of resistance from the dashboard. Major concern with airbag deployment speed with less resistance from dashboard. Also concern about fragmentation of dashboard during deployment.

- Bayamon, PR, USA

Vehicle rearended a stationary vehicle in excess of 30 mph. Neither airbag deployed. San ramon pd report #[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Ramon, CA, USA

I struck a car head on going about 30 miles per hour. Air bag did not deploy. I was wearing my shoulder lap belt. I was the driver.

- Salem, MA, USA

Various hairline cracks have randomly appeared on the dashboard. They range in size from 1" to 6". one crack has appeared along the area that covers the passenger airbag. This could potentially cause the airbag to malfunction or not work as intended, which could be fatal in an accident. The dashboard issue has been discussed on various online Lexus forums.

- Sacramento, CA, USA