The contact owned a 2008 Lexus RX 350. The contact stated while driving approximately 20 MPH, the contact was crashed into by another vehicle on the driver's side door. The contact stated that the driver's side air bags did not deploy. The driver's side door and the driver's side front wheel and axle were broken. The front fender was also crushed by the impact. The contact suffered a 7-inch laceration on the left side back of his scalp near his left ear and going across the back of his head. The contact's right leg was bruised around his kneecap. The contact was transported by ambulance to the emergency room. The contact stated that police were on the scene and filed a report. The contact stated that the vehicle was towed to an impound lot. The contact stated that the vehicle was declared a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 232,000.

- Joplin, MO, USA

UNKNOWN - The dashboard plastic is cracking and pieces have broken off. While it may be deemed to be a cosmetic issue, the front passenger side airbag sits underneath the dashboard where the cracking has occurred. The concern here is that when the airbag deploys, the dashboard will fragment, ejecting plastic shrapnel towards the vehicle occupants, exacerbating any potential injuries.

- Montvale, NJ, USA

Airbag/seatbelt passenger light warning is on and not functional. Tire light warning is also on and could not be reset.

- Rockville, MD, USA

My dash has several major cracks. Vehicle was stationary when cracks appeared. It is unknown when this happened as I just bought the Lexus.

- Sun City West, AZ, USA

The dashboard on my Lexus RX350 has cracked in 4 places. Of serious concern is the multiple cracks on the glove compartment on the passenger side that houses the airbags. I have addressed this with Lexus and they refuse to replace the dashboard. They offered a 25% on the repair. This is a major problem occurring all over the world and Lexus/Toyota is refusing to address it because defects are not repaired after the warranty expires. It is a safety concern of the highest order and I am requesting the NHTSA order a recall on all makes and models that have cracked dashboards. Thank you.

- Davie, FL, USA

The contact owns 2008 Lexus RS350. While driving approximately 3 mph into his driveway the vehicle surged forward. The contact was unable to stop the vehicle. The contact depressed the brakes to the floor and the vehicle failed to stop. The vehicle crashed into a wall. The entire front end of the vehicle was damaged. The air bag did not deploy. The police was not called to the scene. The contact towed the vehicle to an authorized dealer. The dealer stated that estimated repair cost was $12,000. The inspector informed him that they were unable to offer him any assistance. The vehicle was at an authorized dealer to be repaired when the complaint was filed. The approximate failure mileage was 24980 and the current mileage was 25000.

- New York , NY, USA

The passenger side airbag light is always saying off and displaying an icon on the instrument panel. This has been in the shop for at least 6 times over the past 4-5 months. It was last in the shop in January 2010 where they kept it for about 3 weeks and replaced the seat and the sensors.... we thought this would resolve the problem... but the light came on again this evening.

- Bulverde, TX, USA

The contact owns a 2008 Lexus RX350. When the contact purchased the vehicle, she noticed that the passenger side air bag was inoperative. In February of 2008, the air bag light illuminated and read "air bag off". in may of 2009, the contact filed a complaint with Lexus regarding the issue. The vehicle has been taken in for service on four occasions, but the failure still persists. The failure mileage was 12,790. Updated 07/08/09. The air bag light would read off, when the passenger sit was occupied. Updated 07/08/09.

- Palm Desert, CA, USA