2010 Lexus RX 350 accessories - interior NHTSA complaints: Seats

NHTSA — Seats Problems

6.2

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Lexus RX 350 accessories - interior problems

accessories - interior problem

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2010 Lexus RX 350 Owner Comments

problem #2

Nov 012011

RX 350

  • 25,000 miles

A D V E R T I S E M E N T S

My Lexus has a mold problem. They have been unable to remedy it, but will not replace the vehicle. They have tried to remedy the problem no less than 7 times, but cannot eliminate the mold. Employees of Lexus of greenwich have admitted to me that they know this is a recurring problem. Yet they continue to return the vehicle, with mold, to their customers.

- Greenwich, CT, USA

problem #1

Sep 152009

RX 350

  • 0 miles
The front head restraints will not lock in the proper position on my new Lexus RX350. They keep rising until they reach the top position and they will lock in that position, but not in the first or second positions. This is a safety issue because I need them to lock in the first position. The dealer said they were operating correctly and Lexus said I should get a second opinion from a different dealer. However, the owner's manual on page 71 states: "after adjusting the head restraints, push down on them and make sure they are locked in position." They will not lock in any position but the top one.

- Greenwood, IN, USA

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