10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,303 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Lexus RX 350 brakes problems

brakes problem

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2010 Lexus RX 350 Owner Comments

problem #10

Mar 062023

RX 350

  • miles

A D V E R T I S E M E N T S

In about 2016, ABS light went on and I took it for repair at an independent auto shop for $400. A few months later, received a notice from Lexus of ABS issues so after speaking to Lexus, USA and sending a copy of receipt, I received a credit for having already paid to fix it. Fast forward to feb 2023 and ABS, brake, etc..lights all go on. Received estimate from Southbay lexus for over $5200 to fix Abs actuator assembly and hoses and pump kit, etc.. Found out today online after turning it in for repair at Lexus Southbay that there was primary coverage and secondary coverage offered for this exact issue and a safety/recall letter was supposed to be sent out starting in 9/2020 to owners of Lexus 2010-2012 RX450H vehicles. I never received that letter, so I missed that deadline to receive an inspection/service. Was I and my family in danger? After basic coverage expired at 48k miles, Primary coverage expired in 12/31/21 and secondary expired for owners of 10 yrs or 150k miles or less whichever comes first for this exact issue. I don-€™t drive much, especially since Covid started so my 2010 Lexus as of today only has only 73,124 miles. Less than 1/2 of 150k miles for secondary miles. I was never informed that there would further issues with ABS SYSTEM nor this extra primary and secondary coverage was available.

- Torrential , CA, USA

problem #9

May 022022

RX 350

  • miles
My AWD check system keeps going on and off every few days. I took it to Mavis who gave me codes and stated that there is a TSB found to the issues my vehicle read. I took it to lexus of Brooklyn who basically disregard the recommendations just so I javelin to pay them again to diagnosis whay was already diagnosed.

- Brooklyn, NY, USA

problem #8

Aug 152019

RX 350

  • 1 miles
As I was pulling in a business center to park, I step on the brake but the car would not stop. The accelerator continues and caused my car to run into a power box at a business. This caused the business to have a power outage for the entire day. The weather was clear. It was 11:30am. There was no car around the parking lot many spaces were emptied. Im very fortunate that the car ran into the power box otherwise the car would have driven itself into the street! I'm a great driver for more than 20+ years and no tickets or accidents. Insurance carrier had declared as total loss due for the impact. Airbags did not deployed.

- Anaheim, CA, USA

problem #7

Sep 302018

RX 350

  • 130,000 miles

A D V E R T I S E M E N T S

On September 30, 2018, about 7:00pm, driving slowly in a neighborhood, slowed even more to go over a speed bump, a light came on. Seconds later, when I went to brake to slow for a turn, there were no brakes. I had to push to the floor and the car barely slowed. My wife was in the car. Diagnosed as brake actuator and motor assist failure. Internet search revealed Lexus/Toyota has known this serious problem for many years of cars. A secondary warranty enhancement had been issued to dealers. Lexus won't honor it based on 'customer loyalty' (our first Lexus). They didn't effectively warn and won't fix it. Brakes are as serious as it gets. There are thousands of cars out there like ticking bombs that could have brake failure at high speed or when a child is crossing the street. It's reprehensible that they won't fix it. Unforgivable that they won't issue a recall. Why? because the parts alone are $4,500 and our lives are worth less than that. Please do something. Reporting and asking because not if, but when, lives are lost due to 'cost of doing business' I've done my part to make a record for the class action lawsuit. Shame on Lexus/Toyota.

- Delray Beach, FL, USA

problem #6

May 302019

RX 350

  • 48,000 miles
My farm is 1/2 mile off weld county road 16 in keenesburg Colorado. There is a gravel drive around the house to a short concrete driveway in front of the garage. When we drive onto the concrete portion, we are angled North East toward the garage door and have to back up a short distance to head the car East to enter the garage. We drive very slow through the yard as we have animals to watch out for and make a slow entry towards the concrete driveway. As she turned around the house toward the driveway the car seemed to be going faster than normal and she took her foot off the accelerator and eased on the brake but the car did not slow and she felt the accelerator was pulling her forward faster than she wanted. The brake pedal did not slow the car. The car angled across the concrete driveway, narrowly missing the corner of the garage and struck a tree on the North side of the house. The impact did not deploy the air bag and my wife had no injury. Her seat belt was fastened until she shut the car off and exited the car. I notified usaa my insurer and later spoke to several mechanics about repairs and the problem my wife encountered just prior to the accident. One mechanic told me of a report of a situation much like this and said to call Lexus and see if there had been a recall on this make of automobile. I called a Lexus dealer in Firestone Colorado. I gave the VIN number to him and he said his records showed this model year had been recalled for a problem with the accelerator but no records showed repairs were made. I told him I purchased this 2010 model car in 2016 as a used car and had no way of knowing if there had been a recall. I have not taken the car to be repaired but an adjuster did make a report yesterday (Thursday June 6). I have no results but the adjuster said the damage was extensive and he was a bit surprised the airbag did not deploy.

- Keenesburg, CO, USA

problem #5

Jan 262019

RX 350

  • 115,000 miles
The contact owns a 2010 Lexus RX350. While the contact's spouse was pulling into a parking space at 5 mph, the brake pedal was depressed, but the vehicle accelerated. The engine revved and the contact drove over a snow mound before crashing into a wall. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was taken to bergstrom Lexus of appleton (3060 N victory ln, appleton, wi 54913, (920) 471-1895) where a third party specialist was sent to examine the vehicle. The findings would be reported to the contact at a later date. The manufacturer was not made aware of the failure. The contact stated that the crash was in relation to NHTSA campaign number: 12V3005000 (vehicle speed control). The failure mileage was 115,000.

- Applteton, WI, USA

problem #4

Jan 302016

RX 350

  • 30 miles

A D V E R T I S E M E N T S

The car I bought back in 2014. I rarely drive. After carrying out many repairs from 2014 to 2017, the car will run in parallel and feel that it is impossible to control the steering wheel. There is also a problem with the suspension. In March 2017, a one-week overhaul will be carried out.

- Brooklyn, NY, USA

problem #3

Jan 052017

RX 350

  • miles
Brake booster malfunction, I was entering the freeway, suddenly my brake pedal stiffened up and no brakes, keep pumping brakes and parking brake lights came on and brake malfuction came on the dash. Only 103,973 miles

- Vallejo, CA, USA

problem #2

Sep 102015

RX 350

  • 85,000 miles
When I was on reverse gear in my Lexus trying to get out of the parking spot, there was sudden unintended acceleration crashing my Lexus into a parked vehicle. I tried to hit the brakes which did not work and the vehicle did not stop. There was extensive damage to the parked car.

- Youngstown , OH, USA

problem #1

Mar 292014

RX 350

  • 45,000 miles
I was driving in the passing lane at about 55 mph. The road was straight and level. The road was covered with a thin coating of slush. While driving the alarm signal began beeping. I took my foot off of the accelerator. The car then began drifting to the left, in the next few seconds the left wheels were 2 feet over the left lane. I tried to get the car back into the lane but the steering did not respond. A few seconds later the car began to drift to the right and rotate to the right. I then applied the brakes but they had little effect. Eventually the car slid off the road to the right stopping about 75 ft off the road, down a 20 foot slope. I believe that the stability control system failed to control the vehicle and did not provide adequate protection in this accident.

- Chagrin Falls, OH, USA

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