ANNOUNCEMENT: The Car Book 2018 is now online!

Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

5.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Lexus RX 350 body / paint problems

body / paint problem

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2015 Lexus RX 350 Owner Comments

problem #2

Jan 022018

RX 350

  • 22,000 miles

A D V E R T I S E M E N T S

On January 2nd, 2018, my daughter was on her way to work when she called me at approximately 5:40am stating her driver's side car door came wide open while driving on route 59. Before she left, all doors were locked and everything was normal. On the same day evening we went to Lexus dealership. However, after a long wait, they informed us that it was quite busy and we should make an appointment for 2 days later. They let us leave the dealership without investigating the matter although they knew the serious problem. On January 4th, we went to the dealership. They could not find the cause of the issue and they did lubrication on the hinges. They mentioned it may be due to the cold weather. We were in blind trust and left the dealership thinking the problem has been looked at and solved. On January 10th, 2018, it happened again. This time while she was starting her drive from work to home in the parking lot. Again, with all doors locked and no warnings. Subsequently we went to Lexus of naperville dealership on January 12th. This time we were very firm and we refused to drive the vehicle. The dealership has kept the car and we have been given the loaner vehicle.

- Naperville, IL, USA

problem #1

Feb 152016

RX 350

  • 5,500 miles
While driving at 55-60 mph on West vergina turnpike on 2/15/16 on a 28-32 degree day, heard a loud noise and realized that sunroof had exploded. There were no vehicles in front or any bridge or overpass nearby. Fortunately the screen was closed so tampered glass did not fall on the driver. I am certain nothing hit the car.

- Sterling Heights, MI, USA

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