The contact owns a 2019 Lexus RX350. The contact stated while his wife, was reversing in the driveway she hit the retaining wall. The driving alarms failed to engage and alert. The driver depressed the brake pedal however failed to respond and was depressed to the floorboard. The emergency brake failed to engage. The vehicle rolled down the hill and crashed into some unknown objects in the driveway. There were no reported injuries, air bag deployment, police report or fire. The vehicle was drivable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 30,000.

- Washington, UT, USA

On a recent 2500 mile trip on 3 separate occasions while on interstate hiways and passing a vehicle the emergency braking system engaged automatically with warning lights and buzzers going off. This occurred with no other vehicles anywhere around for a quarter mile or more. On one occasion it occurred while driving in the right lane and with no vehicles in sight. Lexus special tech inspected the vehicle and had some calibrations performed but they will not tell me what they found in data captured by the vehicle computer or what actions they took and why they think the vehicle is safe to drive.

- The Villages, FL, USA

Vehicle vibrates when braking, brake pedal pulsates as well when braking, such decreasing the ability for vehicle to stop appropriately. Every 6,000 miles rotors warp badly and need to be changed with normal driving habits. Lexus must recall these defective rotors as they could affect the ability for the vehicle to stop

- Staten Island, NY, USA

Car was pdi and delivered on 06/14/20 with an open recall 20la01 that was likely to be a life-threatening issue. Even after pdi was performed, the breaks were disfunctional, so had to take the vehicle for service on 06/19/20. Lexus found that rotors required resurfacing to fix the breaks and at the same time completed the open recall 20la01. However on 07/03/20, the car stalled in the middle of a highway traffic putting the pax thru a life-threatening situation. Car has been finally towed to the service and I am verbally promised that the car has been fixed to not present any life threatening issues. Since it is just 15 days of purchase and vehicle been into the service review for 3 times with some life-threatening open issues, I am requesting Lexus to either refund or provide me a replacement.

- Chantilly, VA, USA