This car just send me a warning light last night about the all wheel drive system and issues about the engine, I was in the dealer this morning and I tell them the problem with the car but they was charging me for everything and left the lexus repair shop I work in my car and this not supposed to be happen I care of my car really good but now I hace to stop working because all this issues with the car. Now the car just stop working and I'm stock in middle of the city without another way to work and I don't have money for nothing. Please help me!

- Bronx, NY, USA

The slightly opened sunroof spontaneously exploded with shattered glass flying outward and some glass pieces falling on my husband while he was driving. The vehicle can be inspected; however, a Lexus dealership replaced the sunroof glass without charge, the next day after the incident. The unexpected loud explosion with flying glass startled my husband while he was driving. Fortunately, there were no cars around him at the time, because the fright caused by the explosion could have caused a multi-vehicle accident. A Lexus dealer inspected the sunroof damage, and though they would not acknowledge this was a manufacturer defect, they did replace the glass without charge, stating it was a "one-time goodwill gesture." The day before the repair, the damage was inspected by Senior Officer Sampson of the Maryland Transportation Authority (phone number 410-537-1197) on December 13, 2021 (not long after the incident). There were no warnings or symptoms of any kind that would have alerted the driver to the spontaneous explosion.

- Port Deposit, MD, USA