The contact owns a 2022 Lexus RX350. The contact stated that while depressing the brake pedal, the vehicle started shaking; excessive force was needed to depress the brake pedal. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the brake pads and rotors had failed and needed to be replaced. The rotors were resurfaced; however, the failure persisted. The vehicle was not repaired a second time because the dealer was unable to determine the cause of the failure. The manufacturer was made aware of the failure and filed a cause regarding the failure. The failure mileage was 12,000.

- Bakersfield, CA, USA