This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I was driving down the road there have been times that I smelled smoke and was concerned my car was on fire. I checked the oil and inspected around my car, and didn't find the source. Today when I took my car in for service I found out the source of the smoke has been for the past 4 months. There is engine oil leaking from the timing cover that I was informed by my Lexus Dealership today would cost $7,000 (approximate) to fix. I researched online and found that all vehicles with this particular engine are known to have this problem, and it is fairly common. Leaking oil can be a fire hazard, and it seems unacceptable that Lexus/Toyota let this issue continue without addressing it with a recall. Thanks for your time, and I have also sent a similar letter to Lexus also to let them know of my concern.
- Massillon, OH, USA
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- Massillon, OH, USA