The contact owns a 2024 Lexus RZ 300E. The contact stated that while the vehicle was parked and charging, the heater was activated and failed to function and provide heat as needed. The contact stated that the charging system intermittently failed to charge as needed. The contact stated that there was an hour-and-a-half delay for a full charge. The vehicle was taken to the dealer but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 35,620.

- Clinton, MA, USA