pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,254 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Mazda CX-5 accessories - exterior problems

accessories - exterior problem

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2015 Mazda CX-5 Owner Comments

problem #7

Dec 212015


  • 550 miles


This complaint is about 2015 Mazda Cx-5 design problem when one or botjh rear windows are open: The problem is when one or both are down a few inches or more a very loud thumping noise with feeling of pulsing air causing very uncomfortable hearing & potential of headaches if windows not closed immediately. Front windows usually up but can be opened a few inches and thumping still very loud. This situation happens at speeds above 25 mph & worse on highways. This same problem reported to NHTSA on 9/19/2014, with I.D. #10637592. As other complaint noted Mazda is aware of problem a long time ago & supposedly has not done any proactive steps to fix it. They supposedly have a kit consumers can purchase. I would not have purchased car if problem was known ahead of time or happened during test drive. Mazda is not being truthful to consumers and must be held accountable for this cover up. They should recall all effected models & apply fix. I hope the NHTSA does a survey of all purchased Cx-5 since 2013 to find out true number of consumers impacted. It would be nice to open windows as needed to let inside heat out or to see to outside as needed for safety without being subjected to thumping sounds that do hurt hearing & cause for headaches.

- San Bruno, CA, USA

problem #6

Apr 192015

CX-5 4-cyl

  • 5,400 miles
Car sat for approx 4 hours while visiting relatives, on my home I noticed a crack approx 8-10" long in the middle of the windshield, from the base under the wipers up towards the middle of the windshield curving towards the drivers side at almost a 90 degree angle at the end. There are no marks that look like anything hit the windshield, it's a straight clean crack. I'm hoping the dealer will cover it but from what I've read it doesn't look good. I would think there should be a recall on the windshields, if they are cracking like this for no apparent reason, or because of weather changes, or because you're washing your car on a hot day, I can only imagine what would happen to them if the cars are actually in an accident, they would never withstand the impact and shatter to a million pieces! how safe is that? the should definitely be recalled and replaced with better made windshields.

- Lebanon, PA, USA

problem #5

Feb 192015


  • 6,125 miles
Car was parked, came out next day and found 12 in crack in windshield dealer said it was rock damage but there is no sign of any damage.

- Temple Bar, AZ, USA

problem #4

Jan 102015

CX-5 4-cyl

  • 7,000 miles


On January 1/10/2015 while driving on local freeways we heard a loud pop. Neither my wife or I could see where anything struck. We thought no more of it at the time. The ambient temperature was mid-forties. Car was parked overnight on my driveway. On getting in the car the next morning I saw a 13-14 inch crack had appeared, running from bottom right, passenger side and is through and through the glass and extends past gasket to bottom of glass. On inspection can see starburst below line of sight, in black bordered area. This windshield will not hold up to normal road damage and/or crash impact.

- Houston, TX, USA

problem #3

Jan 212015

CX-5 4-cyl

  • 3,100 miles
I was driving my new 2015 cx 5 grand touring today when I heard a loud pop. I looked down and saw a 24 inch crack in my windshield extending from the lower drivers side to the middle. There is no sign of a chip and the windshield appeared to be in perfect condition. After looking at this site, I noticed this is a common problem with this vehicle. The dealership indicated that because it is considered wear and tear, there is nothing they can do about this. As common as this seems to be with this vehicle I would have hoped for some assistance from Mazda in addressing the issue.

- Ada, MI, USA

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problem #2

Dec 082014

CX-5 4-cyl

  • 2 miles
Traveling on the freeway I heard a pop sound and right away noticed a horizontal crack from the driver side of the windshield. Cracked turned out to be about 15 inches long. Reading from these post makes it a fact that the windshields of the CX5 are defective. What's the next step?

- San Pablo, CA, USA

problem #1

Jun 102014

CX-5 4-cyl

  • 600 miles
First incident, cracked windshield, appeared over night. Started out about 8 inches long and grew to about 18 inches. I couldn't get a replacement for 2 weeks -there was no inventory. Just happened again, noticed on October 5 a crack that is a foot long. Again, happened while the vehicle was sitting over night in my garage. Vehicle now has only 3200 miles. 2 cracks in a short period of time and no inventory of replacement parts means I have to drive with poor visibility. I'm also concerned about how the windshields would hold up if there was a crash as these incidents happened with no apparent cause.

- Scottsdale, AZ, USA

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