NHTSA — Visibility: Defroster/Defogger/Hvac System: Heater Core Problems

5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,870 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2016 Mazda CX-5 windows / windshield problems

windows / windshield problem

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2016 Mazda CX-5 Owner Comments

problem #1

Nov 262019

CX-5

  • 14,870 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Mazda Cx-5. the contact stated that the check engine indicator was illuminated. The vehicle was taken to naples Mazda (6387 airport pulling rd N, naples, fl 34109, 239-597-9607) where it was diagnosed that the heater core was clogged and needed to be replaced. The contact referenced manufacturer communication numbers: 10091444 and SA218, which stated that an overheated heater core was due to clogging. The contact stated that theses codes indicated that the failure was a known issue. The manufacturer stated that there was no recall and provided the contact with case number: 124474827. The vehicle was taken to an independent mechanic who replaced the heater core. The failure mileage was approximately 14,870.

- Naples, FL, USA

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