NHTSA — Electrical System Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
955 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Mazda CX-5 electrical problems

electrical problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2020 Mazda CX-5:

Unsubscribe any time. We don't sell/share your email.

2020 Mazda CX-5 Owner Comments

problem #7

Oct 192021

CX-5

  • miles

A D V E R T I S E M E N T S

1st issue - System monitor restarts without warning. Just driving along with only one iPhone plugged in the monitor shows a spinning "wheel" saying restarting while driving, 2nd issue - with two iPhones plugged in it starts having more issues. Stops charging second iPhone connects then reconnects constantly. Then stops (see picture) 3rd issue - With only one iPhone plugged in and running navigation from iPhone, the system disconnects from iPhone but no voice unless we disconnect, 4th issue - While driving in adaptive cruise control and braking for people stopping the cruise control will not re-start. It shows on- keep pressing resume - but will not engage (above 40 mph) then after a few minutes it does respond to the resume command

- Port St. Lucie, FL, USA

problem #6

Mar 062021

CX-5

  • miles
I have been warned by other drivers at night that my tail lights were out. My clock and radio both are malfunctioning. I just took the car for the yearly inspection and there is a major oil leak from a gasket. The car only has 16,000 miles on it!

- Kingston, NY, USA

problem #5

Nov 022020

CX-5

  • 35 miles
My 2020 Mazda Cx-5 was 2 days old and the battery was completely drained and had to be towed to the dealer. I picked it up and they did nothing to the battery. They told me nothing was wrong and they replaced the key fob battery. Two more days after that I parked it in my garage and pushed the button to turn it off. Apparently it did not turn off and come morning, I had significant carbon monoxide poisoning and was hospitalized for 4 nights. My car would not start again and the odd thing was that the battery was drained again and there was still gas in it. My local Mazda dealer refuses to help me and I am trying to contact Mazda's main number.

- Lake St. Louis, MO, USA

problem #4

Oct 292020

CX-5

  • 2,900 miles

A D V E R T I S E M E N T S

Dashboard lights have gone off then back on while driving on the highway & local roads several times. Also concerned as to what else this issue affects & not sure if daylight running lights are on or off at this time or other electrical elements. Not sure the cause of this possible short in the system in addition to a battery replacement (orig. Battery & then 2 others since 7/4/20)

- Springfield, NJ, USA

problem #3

Jul 092020

CX-5

  • 2,741 miles
The contact owns a 2020 Mazda Cx-5. the contact stated that while the vehicle was parked in the driveway of her residence, the vehicle failed to start. The contact contacted an independent mechainc who arrived at the residence and jump started the vehicle. The vehicle was taken to maxon Mazda (2329 rte 22 w, union, NJ 07083) where it was diagnosed however, the mechanic was unable to duplicate the failure or retrieve a fault code. The technician indicated that the battery was defective. The failure recurred. The battery was replaced three times between July 2020 and Oct 2020. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,741.

- Springfield, NJ, USA

problem #2

Sep 292020

CX-5

  • 412 miles
Purchased brand new 2020 Mazda Cx-5 on Sept 25, 2020. On Sept. 29, 2020 with < 500mi: While traveling approximately 45 mph on county road, pressed brake pedal and the pedal did not move. Several malfunction lights flashed including "power steering malfunction", "smart city brake support malfunction". repeatedly slammed on the brake pedal and it did not move at all. Tried to swerve to avoid a vehicle but the steering was unresponsive. Impacted a vehicle at a red light. Mazda service said that there was no indication that the brake was engaged before the impact except for a "hard brake event" which based on the cdr data was probably the impact avoidance system braking the vehicle. As an engineer familiar with this type of system but not this particular system specifically, I suspected a low voltage event that knocked out the brake booster and power steering. Vehicle was returned from the repair shop today Oct 28, 2020. Headlights began to flicker, again an indication of low voltage or faulty wiring. I have taken video of the flickering, I have obtained the cdr report Mazda refused to provide although I requested to see it, and the service report indicating mass airflow & vacuum codes, both caused by low voltage event.

- Maineville, OH, USA

problem #1

Aug 022020

CX-5

  • 600 miles
There is a known issue without a solution from Mazda ' 2020 Cx-5 has intermittent battery drain, causing the vehicle to power off or not start. Happened to me 2X while vehicle was parked and running.

- Mineola, NY, USA

Not what you are looking for?