NHTSA — Unknown Or Other Problems

8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,228 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Mazda CX-5 miscellaneous problems

miscellaneous problem

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2020 Mazda CX-5 Owner Comments

problem #4

Oct 192021

CX-5

  • miles

A D V E R T I S E M E N T S

1st issue - System monitor restarts without warning. Just driving along with only one iPhone plugged in the monitor shows a spinning "wheel" saying restarting while driving, 2nd issue - with two iPhones plugged in it starts having more issues. Stops charging second iPhone connects then reconnects constantly. Then stops (see picture) 3rd issue - With only one iPhone plugged in and running navigation from iPhone, the system disconnects from iPhone but no voice unless we disconnect, 4th issue - While driving in adaptive cruise control and braking for people stopping the cruise control will not re-start. It shows on- keep pressing resume - but will not engage (above 40 mph) then after a few minutes it does respond to the resume command

- Port St. Lucie, FL, USA

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problem #3

Mar 202021

CX-5

  • 4,412 miles
My 2020 Mazda Cx-5 sunroof glass suddenly exploded for no known reason as I was driving 45 mph on highway 97 in Oregon. The sunroof was closed and it just suddenly burst. All the glass broke and there was a hole where it blew out. It was a sunny day. The temperature was about 55 degrees.

- Bend, OR, USA

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problem #2

Feb 142021

CX-5

  • 9,000 miles
Massive oil leak near the engine and the cylinder head needs to be replaced because it is defective. This is a 2020 vehicle. The gasket kit and the engine are on backorder so my car is at the shop for an undetermined amount of time on the order of potentially several months!

- San Diego, CA, USA

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problem #1

Oct 062020

CX-5

  • 3,500 miles
On Oct. 6, 2020, while driving North on I-95 in Virginia, nearing exit 133, our sun roof suddenly and spontaneously exploded outward. We were traveling at about 50-60 mph and slowing to leave the highway at exit 133. Our car is a 2020 Mazda Cx-5, purchased in July 2020. We have less than 4,000 miles on the car. There is no evidence that our car was struck by any object that might have caused the sun roof to explode outward. There are no other scratches or dents on our virtually brand new car. Because the sun shade was closed, no shattered glass entered our vehicle. We were fortunate to have not lost control of our vehicle and crashed. The spontaneous sun roof explosion was very loud and it shook the car causing a momentary loss of control.

- Fredericksburg, VA, USA

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