NHTSA — Air Bags: Srs Malfunction Warning Lamp/Light Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2022 Mazda MAZDA3 seat belts / air bags problems

seat belts / air bags problem

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2022 Mazda MAZDA3 Owner Comments

problem #2

Feb 152022

MAZDA3

  • miles

A D V E R T I S E M E N T S

Hello, I bought my 2022 Mazda 3 Sedan in February of 2022. I-€™ve had my car for a total of 5 months. From the very first month I bought my car I-€™ve had problems with the -€œAir Bag / Seat belt pre tensioner.-€ I have seen this issue appear on my dashboard as well as my Mazda app to give me warnings numerous times I can-€™t keep track. I have taken my vehicle to my Mazda dealership a total of 7 times for this same issue -€œAir bag/seatbelt pre tensioner-€ and yet to have my car fixed. Every time I take my car into the dealership service they claim the issue has been fixed and it has not been till this day. I decided to do my own research on my vehicle and seen so many complaints throughout the internet regarding the same issue on my model 3 sedan. These issues have been happening from previous models of the company vehicles. The service department and corporate are well aware of my issue and say I-€™m not the first customer with this type of complaint. This issue on the Mazda 3 sedan needs to be investigated as this is a huge safety issue for customers. We shouldn-€™t have to pay the price as the buyer. Thank you

- Gibsonton , FL, USA

problem #1

Apr 232022

MAZDA3

  • miles
Purchased vehicle new at dealership April 15th 2022 w/ 17 miles on the odometer. After 500 miles on the odometer, began receiving multiple daily warnings through the MyMazda app indicating airbag/seat belt pretensioner malfunction. Subsequently noticed the same warning lit up on the dash while driving for approximately 10 seconds and then light went out. Discovered technical service bulletin dated 317/2022 no: 08-001/22 indicating this a known problem for Mazda 3 vehicles between 2019 and 2022. Showing design flaw in path layout for wire harness connecting to side airbag module in seat back. Recommends modifying plastic module cover by removing several inches of plastic, several inches of foam padding, and pinning section of wire harness to steal seat frame with plastic grommet. This is a clear safety hazard concern that should have been addressed before I was allowed to drive the vehicle away from the dealership. Mazda's position is not to address the issue until they receive a customer complaint. If I had been in an accident I may have been severely injured or killed because of this malfunction.

- Canandaigua, NY, USA

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