NHTSA — Structure: Body: Door Problems

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5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,158 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mazda MAZDA5 body / paint problems

body / paint problem

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2009 Mazda MAZDA5 Owner Comments

problem #1

Jan 302012

MAZDA5 4-cyl

  • 16,158 miles

A D V E R T I S E M E N T S

I was heading to work, I cannot open sliding door to get my daughter into her seat. Have to get her in on the driver's door and have to reach so far and bend to get her buckled in. When I drove off, the door signal on the panel is warning that a door is open. To avoid any accidents, I stop and recheck doors that can open, everything is shut but the signal still states it's open. I cannot check daughter's sliding door because it is still stuck....cannot open nor shut it. I drove slower just to make sure it will not suddenly open up, that will be horrifying event - for debris coming in, hitting my daughter or even my daughter's restrain system failing and for my daughter to be thrown out. When the weather warms up, the sliding door works again. It's intermittent and usually when temperature drops. The 2 side sliding doors, gets stuck either at same time or at times just one side. Right now it's warmer, it's ok but yet cannot bring it to have it check. I called the dealership where I got the car from and tom at service, is in a hurry and I just have to let him go. I did check the internet, and there's actual safety recall for Mazda 5 sliding doors freezing up, but for 2006 (recall number 4306K). It is still happening even for 2009 model, like ours. The safety concerns are still there.

- Mt. Pleasant, MI, USA

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