hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
106,804 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mazda MAZDA6 body / paint problems

body / paint problem

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2004 Mazda MAZDA6 Owner Comments

problem #7

May 102013


  • 160,000 miles


Driver side door would not open from outside with key or inside with latch. I've been using the key to open the doors for the past year because both remotes stopped working. All doors unlocked but the driver side. It looked like the driver latch was not moving to the fully open position. I lowered the window and tried to move the interior latch manually but it would not move. I entered the door from the passenger side in order to drive. I checked today and there are currently no recalls on my vehicle. I called the dealership and they quoted $280 for a replacement part. Nada says its the vehicle is worth about $2000, I can get about $400 as scrap. I think its time to get rid of a car when it no longer wants to let you in or out of it.

- Nolensville, TN, USA

problem #6

Dec 122012

MAZDA6 6-cyl

  • 211,000 miles
I have a 2004 Mazda 6 when I parked and tried to exit the car the driver door would not open. It seems the door lock had something wrong with it and the door will not open from the inside out outside! I tried to unlock the door with the power locks as well as manually. Even trying to muscle the lock open it did not work! this is a safety issue as if I had to exit the car quickly I would have to climb over the center console and exit through the passenger door. I have read that this has been a problem on other Mazda 6. I went to the dealer to get a price on a new door latch I spoke to a mechanic and was told he just finished changing a door latch on a Mazda 6 that the door would not open! should we wait until someone to get hurt in a car they can't get out of before this issue is fixed!.

- Howell , NJ, USA

problem #5

Oct 162012


  • 150,000 miles
The contact owns a 2004 Mazda Mazda6. The contact stated that the front driver's side door could not be opened. The contact attempted to enter the vehicle through another door but all of the doors were unable to be opened. The contact had to crawl through the trunk in order to enter the vehicle. The contact was able to open all doors after several hours with the exception of the front driver's side door. In addition, the front driver's side doors could not be unlocked. The vehicle was taken to an independent mechanic for diagnosis who was able to open the front driver's side door after two hours. The mechanic advised the contact that the door mechanisms would need to be replaced. The contact was awaiting repairs. The VIN was unavailable. The failure and current mileage was 150,000.

- Citronelle, AL, USA

problem #4

May 312012


  • 95,000 miles


While traveling on interstate at 70 mph, a piece of chrome plated trim from the top of the grill (roughly 3" X 24") flew off striking the front windshield on the driver's side directly in front of my face (the dealer provided Mazda part number for the trim is gk2A50710C). The piece either exploded on impact or was deflected and there was no damage to the windshield but I feel that an issue like this should never happen. I take it very seriously for the following reasons: 1.) it was extremely loud and distracting and I could have easily lost control having a tractor trailer directly beside me and another in front of me at the time. 2.) the possibility of this piece penetrating the windshield (and my skull) rather than being deflected. 3.) the possibility of the airborne trim landing before another motorist or cyclist behind me.

- Johnson City, TN, USA

problem #3

Jun 152011


  • miles
2004 Mazda 6- driver door is stuck and will not open. Dealer had to break the door to open it and charged me to replace what they broke. I will also have to pay for the defective part. I see that there are other complaints about the same thing. This is a significant safety hazard for obvious reasons.

- Harrsiburg, PA, USA

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problem #2

May 062011


  • 82,126 miles
The contact owns a 2004 Mazda 6. the contact stated that the driver side door was defective and could not be opened from the interior or exterior of the vehicle or with the keyless remote. The dealer was contacted and referred the contact to a local specialist for further assistance. The manufacturer was contacted yet the vehicle was not repaired. The failure mileage was 82,126 and the current mileage was 82,132.

- Baton Rouge, LA, USA

problem #1

Nov 022009


  • 49,500 miles
2004 Mazda 6 with corrosion around the rear passenger side wheel well. Reported to Mazda North America operation on November 2. was referred to dealer, kerry Mazda florence, ky for assessment of vehicle. Photos were taken of corrosion on November 5 at the dealer auto service center. Was told I will hear from Mazda North America operation regarding any follow up and not from the dealer. The service center manager also told me that Mazda North America operations is responsible for any repairs not the dealer. Recontact with Mazda North America operations on November 23 because I had not heard from dealer or manufacturer regarding status of my complaint. I was told by Mazda North America operation the business manager for kerry Mazda, florence, ky will contact me regarding resolution. When I was contacted later that same day I was told my vehicle was out of warranty at 60 months and they could not do anything about it. I am now stuck with a vehicle that has damage that is clearly due to a manufacturer defect. On December 8 I went to a local body shop to get an estimate and report on the damage. I was told by the body shop manager that my vehicle is not old enough for rust to be coming through the paint. I was also told that to properly repair my vehicle will cost $3,000-$5,000 depending on the damage under the vehicle that cannot be seen. Only the rust effect on the paint that is visible is all we could see. He also said that he would not guarantee any repairs where paint is applied over rust because they will not hold. When I purchased my vehicle I also paid to have undercoating and overcoating to protect it from rust and corrosion. However, neither of these warranties are in effect and I purchased these through the dealership. Mazda North America operation file # is 126573620.

- Covington, KY, USA

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