definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,151 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mazda MAZDA6 miscellaneous problems

miscellaneous problem

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2010 Mazda MAZDA6 Owner Comments

problem #14

May 012015


  • 84,000 miles


The passenger side dashboard is melting. The melted are is very shiny and sticky and leaves residue on windshield if touched by window shade. There doesn't seem to be any improvement since window shade has been used. Dashbaoard also seems to be cracking in the area surrounding airbag.

- Baton Rouge, LA, USA

problem #13

Aug 082013


  • miles
The dashboard of my Mazda 6 is melting. It's a big sticky mess, like primer paint poured all over it. If anything gets on it, there is no removing it. It causes a very large glare in my windshield limiting my visibility to a point that it is dangerous.

- Euless, TX, USA

problem #12

Aug 012014


  • miles
There are two recalls open for my vehicle and for none there are no parts available in any dealer. My Mazda 6 2010 has a passenger air bag inflator recall and a melter dashboard recall. Both create safety hazards for me and my family yet the melted dashboard has been an issue for over two years and I am still awaiting from Mazda the second letter they promised to send me to take the vehicle to repair. The rubber or plastic that is melting is converting into a glue like substance that gets on my cloth seats and worst of all, in my windshield which causes glare and disrupts my vision. I end up having to remove it with other material that causes my windshield to become sticky. The material ends up in my steering wheel resulting in additional safety issues. I have tried to sell the car but no one will buy it in that condition. I have been patient for two years but at this point it is unreasonable the amount of time that I had to wait. I own another Mazda but fortunately it has not had similar issues. The situation is abusive and should have been resolved already. If Mazda cannot fix it in a timely manner they should be providing a replacement vehicle temporarily due to the safety concerns. I just contacted ocean Mazda in miami and the service dept. Confirms that they still do not have the parts for both recalls. It is insulting! I am sending an email flash to 21,000 + service providers that the company that I work for has in their data base so that they become aware of the issue and stay away from Mazda and their vehicles.

- Miami, FL, USA

problem #11

Apr 052016


  • miles


Dashboard is melting and we complained to Mazda long time. Still no response from Mazda. Dashboard is very shiny because of melting and affecting the sight. Not only that faulty dashboard. Please act. See the below links. Lot of people are waiting. www.nbcmiami.com/news/local/drivers-still-waiting-on-replacements-for-melting-dashboards-368240311.html

- Boca Raton, FL, USA

problem #10

Aug 302014


  • miles
Dash board melting from heat

- Fayetteville, NC, USA

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problem #9

Apr 012016


  • 78,000 miles
The dashboard on the passenger side is melting. I live in central Florida. I recently started noticing a slight glare coming from the dash area while driving. Upon a routine interior cleaning I noticed that the dashboard area was sticky/tacky to the touch. I used a high quality interior cleaner to test a small spot to figure out how to treat it. While doing the test spot cleaning the dash was literally rubbing off on the rag I was using. The subsequent removal of the dash material left the test spot very reflective. In the decades I have been working on and rebuilding cars I have never come across a defect like this. I park in open parking lots and use sun shades inside the car to help protect the interior. The sun shades are used approximately 80% of the time during sunny weather. I am currently afraid to attempt to clean the dash further because I fear that the glare would be increased and cause a further safety hazard while driving.

- Pinellas Park, FL, USA

problem #8

Apr 092015


  • 62,000 miles


Dash on passenger side is melting. Sticky film all over dash. I have read that other Mazda 6 cars have this issue. I have pictures I can send

- Old Hickory, TN, USA

problem #7

Jun 012014


  • miles
The dashboard in my 2010 Mazda 6 is melting into a sticky, shiny substance with a tar-like appearance. In sunny weather the reflections created by the meted dashboard severely affect my visibility out of the passenger-side of my windshield. When taking right-hand turns I often need to crane my neck to see around the bright reflections created on my windshield from the affected dashboard material, which is about 1 square foot in size. I have trouble seeing pedestrians coming from the passenger side of my car due to the reflections. I have tried to clean off the sticky material to no avail. This safety issue is making me feel uncomfortable while driving my car, both on the road, highway, or even in a parking lot.

- Spring Hill, FL, USA

problem #6

Sep 032014


  • 58,000 miles
Passenger side of dashboard is melting, theres also a glare and is sticky to the touch. Noticed it starting about a year ago, dealship said not to worry. Now half of the dashboard is sticky and melting.

- Vero Beach, FL, USA

problem #5

Sep 012015


  • 21,200 miles
Noticed the dashboard on the passenger was starting to get shiny. I checked and found the shiny area. I check to clean it and found it sticky. As I tried to clean it it began to separate as if it was tar. I am concerned about the safety of the passenger in regards to the airbag is under this dash and for the driver being blinded by the reflection of the melting dashboard as it is shiny. I checked with Mazda and the said they were not responsible for it and would not cover any cost to fix it. My vehicle is a 2010 Mazda 6. I feel the Mazda should cover this because they sold a car with defective materials that can compromise the safety of the vehicle.

- Marrero, LA, USA

problem #4

Sep 242015


  • 91,300 miles


This is the third complaint I have filed regarding the melting dashboard. I forgot to mention in the previous complaint that the melting passenger dashboard is actually not a true dashboard, it is an airbag for the front passenger. I have reason to believe that the melting, permanent, extremely stiky, semi liquid exterior of the airbag will fail to rupture properly allowing for normal deployment of the airbag. It may rupture too easily causing deployment of airbag with excessive force, possibly breaking the neck of a child or injuring an adult. It could not rupture completely causing a lag in the time of deployment and may not inflate completely. It could also possibly prevent deployment completely. In addition to causing defects in airbag deployment blindness or eye injury as well as skin injury can occur at time of airbag deployment caused by an explosion of the stiky liquidated airbag surface spraying into the face, eyes, and mouth of passengers. The liquifying airbag surface might also leak into internal airbag components causing malfunction. Remer that when someone refers to the passenger side dashboard melting, it is actually the surface of the front passenger airbag. I am a professional career automobile mechanic with over ten years experience. This is a very dangerous problem.

- St Francisville , LA, USA

problem #3

Jul 082014


  • 68,300 miles
The dashboard on the passenger side of the 2010 Mazda 6, 2.5L has melted from high temperature of the southern part of the United States. The surface has become very sticky and reflective. The sticky material has gotten smeared onto the windshield and is not removable, the more you try to wipe it away so the read can be seen the more it smears blocking more and more of the view. When the sun hits the windshield the smears completely block the behind view and the light reflects off of the dash surface, now a sticky smeared liquid, it reflects into my eyes while driving causing temporary blindness to the point I have to slow down and brake sometimes pulling off the road due to lost visability. No cleaners or chemical detergents were ever used to clean the windshield, the dash melted from normal hot summer temps. Apparently Mazda knew of this problem and failed to disclose it at purchase, if they did I would not of bought it. It costs $1,500 to fix and Mazda refuses to pay for the repair. Once this sticky substance gets on the windshield it is permanent. This is a very dangerous defect and I'm sure will lead to deaths.

- St Francisville , LA, USA

problem #2

Sep 242015


  • 91,318 miles
The dashboard of my 2010 Mazda 6, 2.5L melted, emitting a chemical smell and liquifying the dashboard surface creating a sticky reflective surface that can blind the driver.

- St. Francisville, LA, USA

problem #1

Sep 242014


  • 50,000 miles
My dashboard panel on the passenger side have signs of melting, I haven't spill anything on the car. It's sticky and it have a really bad smell.

- Fort Lauderdale, FL, USA

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