10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
42,992 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mazda MAZDA6 steering problems

steering problem

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2016 Mazda MAZDA6 Owner Comments

problem #5

Apr 022020

MAZDA6

  • 80,597 miles

A D V E R T I S E M E N T S

The suspension feels loose, like the steering is not in sync with the wheels when turning left. Occasional rattle after consecutive small bumps in the road and a slight vibration around 60 mph. I have all new tires, a wheel alignment, and an inspection by two seperate Mazda dealers( pugi Mazda in il, & Mazda of jackson ms) both say they see nothing wrong.

- Chicago, IL, USA

problem #4

Nov 132019

MAZDA6

  • 54,900 miles
The contact owned a 2016 Mazda M6. The contact stated that while driving about 20 mph in the snow, the brake pedal was depressed and the vehicle lost all powers as the steering failed. The vehicle slide and rear-end the vehicle in front. There were no warning lights illuminated. The passenger side door air bag was the only air bag that deployed. The contact stated that the vehicle failed to restart after the incident. The contact also stated that the parking brake was engaged and failed to disengage. A police report was filed. The contact sustained a lower back and neck injuries that required medical attention. The vehicle was towed to a tow yard where the vehicle was deemed a total loss however, the contact has retained the vehicle. The contact called Continental (4800 old seward highway, anchorage, ak 99503) and was told that there was no recall. The manufacturer was called but no one answered the phone. The failure mileage was approximately 54,900.

- Anchorage, AK, USA

problem #3

Dec 122019

MAZDA6

  • 56,000 miles
Was in an accident which resulted in a lockup of vehicle and side collision with battery failure

- Anchorage, AK, USA

problem #2

Oct 232019

MAZDA6

  • 21,585 miles
Clunk noise driving on city street, on driver's side when wheels are fully turned to the left and when car is stationary and right before accelerating. Service advisor from the repair shop informed me not to drive the car because it is not safe and may cause an accident. The manufacturer warranty is no longer effective and it expired 2018. The invoice total is $901.25, parts cost is $83.34 labor of $809.99 + tax. Called Mazda's 800 number and informed if manufacturer defect is my recourse with no avail. I am reaching out to nhtsb if other Mazda owners have encounter the same problem and avoid future costly expense for senior citizens. I feel that since it is a manufacturer's defect, as attested to by the service advisor and Mazda hotline representative, the least they could do is cover the expense since our current mileage is so low (21,589 miles for 4 years). We hope that we can be assisted with this dilemma as it relates to safety and cost. Invoice is attached thank you for you assistance.

- San Gabriel, CA, USA

problem #1

May 012016

MAZDA6

  • 1,876 miles
This car has serious problems. I have approached Mazda with numerous service complaints and they refuse to fix. The car gets terrible gas mileage not the factory stated 42 mpg which was sold on the msrp but more like 22. The suspension drives terrible makes noises, the car "creaks" when going over things and is not stable at freeway speeds. The car also sways form left to right on the freeway and is extremely slow to stop. It is dangerous and Mazda will not fix. I even have a voicemail form Mazda corporate stating then refuse to fix these problems. I have had to hired a lawyer to declare the car a lemon. Mazda also refused to service the car for oil changes, tire rotation, etc. I have also filed a claim with Mazda corporate along with the numerous times in and out of the shop yet they still refuse and are unwilling to service/fix the safety issues on my car. Also, the heated seats, both front and passenger, have not been able to be fixed since the day I purchased the car (I have now had the car approx 14 months). As of today 7/11/2017, this problem that has been going on since I bought the car early 2016 has not been resolved. Please help!

- Pleasant Hill, CA, USA

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