10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
9,427 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Mazda MAZDA6 miscellaneous problems

miscellaneous problem

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2017 Mazda MAZDA6 Owner Comments

problem #6

Jul 092022

MAZDA6

  • miles

A D V E R T I S E M E N T S

Similar to the recall on the 2016-2016 Mazda6, the 2017 Mazda 6 has a touch screen issue (ghost touch). Mazda MUST issue a SSP for this vehicle. It is unacceptable that Mazda is aware of this issue and has chosen not to issue a SSP. My vehicle touch screen is unusable because of the ghost screen issue and there is no way for the consumer to disable the touch screen.

- Garwood, NJ, USA

problem #5

May 072021

MAZDA6

  • miles
My Mazda 6 control screen, that displays and is used to control entertainment, car settings (lights, brakes, warnings, etc.), GPS, and various safety and control applications failed and was unusable. My car, like so many reported on social media, was just out of warranty. I was forced to pay $1,254 to replace this CMU at my dealership. This defective unit, and it's associated computer, is a known failure by Mazda. In fact, it is so known that a recall and an extended warranty period for subject owners was made for the Mazda 3 line of cars. This defect is also very, very well known and reported by many Mazda 6 owners with no coverage against the defect by Mazda and no recall or extended warranty period. Mazda 3 owners were treated fairly; Mazda 6 owners that suffer from the same defective units are not. It is a very, very expensive and very, very common defect acknowleged by Mazda Corporation that we should not have to pay to repair.

- Milton, MA, USA

problem #4

Feb 042020

MAZDA6

  • 23,400 miles
While driving my 2017 Mazda 6 today, the sunroof exploded. There was nothing that struck the sunroof, I had not traveled under an overpass and there wasn't a dramatic temperature change. I have been reading of the increased number of incidents of sunroofs exploding for no reason. My Mazda dealership denies there being any "issues"; however, consumer reports and other publications.

- Elk River, MN, USA

problem #3

Feb 012020

MAZDA6

  • 23,000 miles

A D V E R T I S E M E N T S

I was driving in an urban area, on a city street, and the car ahead of me was making a right turn. As my vehicle was slowing, I covered the brake pedal in anticipation of the possibility of the need to brake. The car in front of me was just about clear and there was still plenty of distance between us. At that time, the smart city brake support engaged and brought my car to a violent stop. I felt immediate pain in 2 locations of my back, due to the jolt. There was not an impending accident. It wasn't even close.

- Ponte Vedra Beach, FL, USA

problem #2

Jul 162018

MAZDA6

  • 6,400 miles
Back-up camera froze providing a false picture on cabin screen, which caused a collision. Car was in reverse backing up. Cabin picture showed object outside of warning range. See attached picture. If a child was behind the car they would have been hit.

- Yorba Linda, CA, USA

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problem #1

Apr 152017

MAZDA6

  • 3,760 miles
I was driving straight at ~40mph on a paved road at about 830pm, no other cars in front of my, when I heard a noise like a cannon going off. I looked up, and my sun roof had completely shattered: There were large chunks of glass inside the car, and extensive scratch marks on the rear trunk cover. Upon pulling over and inspecting the damage, it appeared that the sun roof glass had exploded outwards (as shown in the provided pictures), with several parts of the remaining glass being distinctly angled upwards and very little actual shattered glass being inside the vehicle. I have contacted the dealership where I purchased this car, and despite the fact that it is just over a month and a half old with a 3 year bumper to bumper and a 10 year service package, I have already been told that it was "more than likely a rock hitting it", that "they've never had any reports of this happening", and have been advised to just contact my insurance and have them pay. This language and response is in lock-step with several online forums that I have viewed regarding this issue, which appears to be quite widespread. Many of them reported that the immediate response from the dealerships in question was to blame external factors, very commonly rocks. In my case, given that I was driving alone on a well-paved road and the sun roof was closed at the time, I find it incredibly hard to believe that a rock somehow hit it at the exact angle necessary to cause the entire thing to simply fall apart. If this is the case, well, I wouldn't feel safe having a car with a sun roof at all.

- Folsom, CA, USA

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