This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Right and left spring perches are rusting out and coming apart on a 1998 230 C Mercedes. Perches have to be rewelded so front wheels don't come off the car.
The driver's side upper coil-spring mount tore away from the body structure, ejecting the coil spring and bushing, collapsing the front suspension and rendering the car immobile. The car was parked at the time so no collision. If the car was moving at the time of the failure there would be no way to steer it. Due to estimated repair cost of $1500-2000 versus resale value, the car was sold as-is and towed away.
- Westborough, MA, USA
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- Omaha, NE, USA