This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 178,000 miles the timing chain tensioner failed while the car driving approximately 25 mph and allowed the timing chain to skip several teeth leaving the car stranded and potentially causing thousands of dollars worth of damage to the engine internals. The car was dealer serviced since new and always had maintenance on time. There is thousands of people online that have had the exact same issue and Mercedes Benz usa refuses to do anything about it yet they acknowledge they made them wrong because they have updated the chains and tensioners.
- Barnesville, PA, USA
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- Barnesville, PA, USA