really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
77,119 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercedes-Benz C300 steering problems

steering problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2008 Mercedes-Benz C300:

Unsubscribe any time. We don't sell/share your email.

2008 Mercedes-Benz C300 Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #57

Sep 302015


  • 74,000 miles


The contact owns a 2008 Mercedes Benz C300. While driving approximately 20 mph, the vehicle stalled without warning and failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition switch or the computer system needed to be replaced or updated. The vehicle was not repaired. The vehicle was towed to a dealer where it was diagnosed that the electronic steering ignition and lock needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.

- New Jersey City, NJ, USA

problem #56

Sep 112015


  • 65,367 miles
Park this car on my daughter school after class turn off when tray to star engine nothing happens the steering lock doesn't work and shut down all car cost me 1600 plus two week rent a car because de part have to buy on germany believe it or not the part cost $350 two hrs dealer work $1250

- Miami, FL, USA

problem #55

Sep 122015


  • 86,400 miles
Same issue as literally thousands of others are complaining of...car fails to start due to either a faulty steering wheel ignition lock or eis not recognizing the key and therefore not starting. It has happened twice to me, dealer service advisor knew immediately and even guessed at the model and year of my vehicle, which tells me that this is a prevalent issue, supported by the thousands of posts I have read on various forums. This is a potential safety nightmare waiting to happen, similar in nature, if not scope, to the GM ignition switch recall! the same thing could happen if the failure occurs at highway speed.

- Marshfield, MO, USA

problem #54

Aug 192015


  • 86,381 miles


Last week 8/11/2015 I drove to the lumbar store, parked the car and upon returning to the car, the key turned completely to the right, the dash lights came on, the ringing noise sounded, but the car did not turn over, nothing happened. The dash read remove the key from ignition. I called my mechanic with the issue and he said use your key fob to lock and unlock the car; that did not work, still nothing. I called the tow company the battery was fully charged ( I purchased it last year 2014). The tow company disabled the cable to the battery waited 30 seconds and reconnected the battery, still the key would not turn the engine over. Because the lumber yard locked their gate at 5 pm the car was scheduled to be towed the next morning. The car started the next morning, I allowed the tow company to tow it anyway and have their mechanic assess the problem. Thorough-out the day the tow mechanic attempted to turn the car on and determined the car would intermittently start. The next day I drove the car to a foreign car service shop, they stated the eis system is not always recognizing the key and only a mb dealership can fix ignition related problems. I called and got a quote, the eis part and labor will cost me $872.31 includes taxes (assuming this is the problem). As a note, I used my other key and still had the same problem. This morning I used the key I always use and it started. Off to the mb dealership.

- N Charleston , SC, USA

problem #53

Aug 202015


  • 65,000 miles
My car did not respond when I tried to start and the steering was locked and I could not fire the ignition. I towed the vehicle to the nearest Mercedes showroom and they said that the steering was locked and should be replaced which will cost me $1100. I have read couple of posts online and I see this is a known issue and it is really bad that Mercedes did not fix this and not even taking care of the vehicles which are effected.

- Blythewood, SC, USA

problem #52

Aug 202015


  • 78,000 miles
I have been driving my C300 for the last 3-4 years and have multiple issues ranging from steering pump failure to condensor issues and lighting issues including a recall for the tail lights. Yesterday after having parked my car for almost 4 days since I commute for work and take train, upon starting the vehicle there was no ignition. I could see the lights inside the car including the speedometer was visible and I can activate the locks with key, but engine would not start. Car is standing in park position so I cannot even move it to neutral. I called mbenz road side assistance and they diagnosed it is related to steering lock. Now that I got it towed, checked with mecedes Benz dealership I have to pay almost 1000$ just for this steering lock malfunction. This issue has been occurring to a lot of C300 2008 models. This should be seen as a serious issue as vehicle is totally non-functional. My work is effected and missed a couple business meetings.

- Philadelphia , PA, USA

problem #51

Dec 122014

C300 6-cyl

  • 64,890 miles


These parts pose a risk vehicle safety and may exist on other vehicles of this design and manufacture. Please review air bags, steering lock. Electrical main system. And tires used on this car.....updated 03/15/16 updated 03/17/16.

- Miami Gardens, FL, USA

problem #50

Jul 282015


  • 67,000 miles
The car cut off and then would not star tor go into gear after that. Tried using both keys with no response from the vehicle.

- Antioch, TN, USA

problem #49

Mar 032015


  • 91,319 miles
The key locks and unlocks the doors the lights come on and the dash lights up. You can insert and turn the key but the car will not start. The stering wheel is locked and it is stuck in park. I tried power jumping and it did nothing, I didn't think the battery was the problem but had it checked anyways. The battery checked out fine. I check the fuses that are associated with the starter and all was fine also. Only thing left was get it towed to the Mercedes dealership, found out that the steering wheel lock issue is a common thing with my car model, eis failure seems increasingly common on 2008 models for some reason.

- Miramar, FL, USA

problem #48

Jul 272015


  • 70,000 miles
Parked the car and went to work. Came back and the car couldn't start. Had to tow to the dealers place last night. Today, got a call from them saying the steering got locked and said tat it is very common on these cars. It will cost about $1200 to tear up steering and change the esl. By checking online Y'day evening and today, I came to know, this is not new and most of the 2008/2009 C300 have this issue. We asked dealers not to repair it as they are waiting on our word. I am planning to contact the Benz customer service first and see what they say. Then I will go an attorney and file the complaint. I do see that customer service did not even respond to the request. So, I do not want waste my time by calling them and getting upset. They have the details and contact info if they want to contact me. We buy Benz for reliability and that very point is not true looking at this issue and checking the online complaints. Luckily we do have a 3rd car that our son uses and I can leave Benz in garage until this issue gets fixed from Benz corporation.

- Raleigh, NC, USA

problem #47

Jul 232015


  • 65,000 miles


Car will not start - did a search common fault steering wheel lock fail - Mercedes needs to recall fix for free

- Orlando, FL, USA

problem #46

Jul 102015


  • miles
I went to a store and when a return back for my car, my Mercedes Benz C300 2088 didn't start, I though it was the key but when I use my other key didn't work ether. I towed my car and took it to the Mercedes Benz dealer. Now the told me that the problem is the steering column loo and they want me to cargo me over $1400. I don't think is fare because it is a manufacture problem, a lot O people is complaining about the same think, even the employes told me that they have one car a week for the same problem. That has to be a recall. I'm not paying for a manufacture problem. Lets do something about it!

- Downey, CA, USA

problem #45

Jun 042015


  • 41,000 miles
The electronic steering lock just shutoff. The car came out of comfort while I was driving, the C-in the box-just disappeared off the cluster and I knew this is what happened because it happened three times them started up two days later. This has been a common problem with Mercedes C300 as I read so many complaints and posts.

- Brooklyn, NY, USA

problem #44

Jun 262015


  • 84,000 miles
Was making a turn and the steering wheel locked up and gas would not work. Car slowed to the stop and I had to turn off and turn back on. 5 minutes later was driving and steering wheel locked again and car slowed to a stop. Had to get car towed when it would not turn back on.

- Sewell, NJ, USA

problem #43

May 022011


  • 42,000 miles
The contact owns a 2008 Mercedes Benz C300. The contact stated that the vehicle failed to start. The contact mentioned that the key was stuck in the lock position and the key was not programmed to the ignition switch. In addition, the steering wheel failed. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the engine ignition lock fractured and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 42,000. The VIN was not available.

- Houston, TX, USA

problem #42

Apr 172015


  • 61,688 miles
Same as everyone else. The car would not start and we had it towed in. I researched the complaints online and saw that Mercedes has a problem with this issue (eis/sis) they sold me a new key for $547 and said that it was fixed. Picked it up on Saturday and had it towed back in on Tuesday. Now they say it's the eis to the tune of another $1500. I will not buy another Mercedes until I see how they stand behind the one I have...I hope that we do not have to call the news stations and file a class action suit to get it fixed. Mercedes needs to do the right thing and repair their defect.

- Hutto, TX, USA

problem #41

Apr 032015

C300 6-cyl

  • 51,000 miles
The serpentine belt shredded for the third time after having it replaced twice within four weeks. As of 4/15/2015 this car will have its 4th belt installed. Clearly the tensioner and pulley(s) are majorly defected. Each time these incidents were life threatening for me and my daughters. We were simply blessed not have been hit by other drivers when the car lost total control with no steering power. Each time of the car's malfunction, I was surrounded by other drivers, moving with the steady flow of traffic.these are serious issues. I can't imagine if I had been driving on the freeway at a faster pace. Now I am facing the expense of replacing the belt for the third time(making this the 4th belt), replacing the parts, the cost of labor, and the cost for a rental during the repair time. Mercedes should be honorable and demand a recall on these parts immediately, before serious injuries or death(s) occur. This country does not need to be reminded of the senseless behaviors of the Ford pinto or the most recent, Toyota tragedies. Mercedes can control the outcome of these situations with a simple recall. The cost of the parts in bulk or wholesale would be a very small price compared to the heartache of loosing the quality of life or causing the ultimate result - death!

- Murrieta, CA, USA

problem #40

Mar 192015

C300 6-cyl

  • 107,000 miles
My wife was going to take my daughter to school went to start the car and car won't start. The key would turn light S work but engine wouldn't turn over had it towed to gainesville Mercedes where they said the steering interlock system had to be replaced at a cost of $1200. There are lots of complaints for this same issue lucky my wife was not alone at and this happened no warning at all!!

- Keystone Heights, FL, USA

problem #39

Mar 132015

C300 6-cyl

  • 93,000 miles
Upon entering my vehicle after pumping gas late one evening, I proceeded to turn the key in the ignition and the key would not allow the car to start. All the lights on the dash, radio and headlights were operative at that time. I attempted a jump start to no avail. I proceeded with having he vehicle towed to a local dealer where it was determined that there was an issue with the electrical steering/ignition system that was electrical in nature and "common" for the year and model of the car. If this potential defect is common then it is "known" to the manufacturer and its dealers who can be held strictly liable or any manufacturing or design defect, or inadequate warning. That being said, if the product is defective, what prevents the recurrence of the issue after replacement of the part, which would essentially be replacing it with another defective part. This matter is serious to the consumer, and the manufacture could easily reduce the risk of harm to its consumers by altering the design in a much more cost effective manner than allowing its consumers to bear the costs of its manufacturing error.

- Orlando, FL, USA

problem #38

Mar 062015


  • 74,900 miles
I entered my 2008 Mercedes Benz C300 after work, and it would not start. I was stranded for 2 and 1/2 hours waiting for the complimentary tow truck Mercedes Benz was sending. I had it towed to the Mercedes Benz dealership at 7pm where it sat all weekend until they checked it on Monday 3/9/15. They called on 3/9/15 and stated it was the electrical steering device and would cost $950. This is a common malfunction in the 2008 C300 that Mercedes is not taking ownership of. There are numerous individuals who have faced this problem, and are charged extreme amounts to have it fixed. (see mbworld) this is not a defect due to wear and tear, this is a problem with manufacturing, a defect which is unfair to the consumer. There needs to be a recall on the electronic steering device and electronic ignition system on this make and model of car. Campaign number 2008020003 (NJ) to: All Mercedes Benz centers, model 204, model year 2008, replace electronic ignition switch was published in March 2008 noting "daimier ag has determined that the eis may malfunction preventing the electric steering lock and the central locking from functioning. Dealers will replace the eis on the affected vehicles during the next workshop visit." Consumers are left shouldering the cost of a problem Mercedes Benz is aware of, yet will not do a recall.

- Grayson, GA, USA

Read the next 20 complaints »

Not what you are looking for?