really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
77,119 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercedes-Benz C300 steering problems

steering problem

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2008 Mercedes-Benz C300 Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #17

Aug 222014

C300 6-cyl

  • 97,500 miles


Eis steering failure, car unable to start! this happened less that a month after bringing my car in for expensive dealership service and everything checked out! buyer beware!

- Houston, TX, USA

problem #16

Aug 082014

C300 6-cyl

  • 55,000 miles
Car would not start morning of 8/8. aaa was called. Tow truck driver determined it was not the battery and towed the car to mb service. Mercedes diagnosed the following issues with my 2008 C300 with 55K miles: Replace electrical ignition switch, $561 for the part. Replace electronic steering lock, $384 for the part. Reprogram both keys, $595. Labor for all of the above, tbd, as my car is still with Mercedes as I file this complaint with NHTSA on 8/15. These are obviously major and ongoing issues experienced by many C300 owners, and Mercedes is very well aware of the problem. They have simply found a great way to extort money from their customers, rather than doing the right thing and recalling these faulty parts before someone really gets hurt.

- San Francisco, CA, USA

problem #15

Jun 052013


  • 66,000 miles
Many people have complained about the same issue in many forums. I wonder if someone has to be injured or killed (if not already) before something is done. The car arbitrarily and without notice dies and will not restart. It leaves the driver completely vulnerable, wherever it occurs. This is what happened in my situation. Nothing worked, I had to call, to be told that this is a battery issue. It was not, as determined by the tow truck company and the dealership, after the car was towed to them. Is this ever going to be investigated and recalled before further damage and/or injury occurs ?

- Plantation, FL, USA

problem #14

Aug 082014

C300 6-cyl

  • 69,069 miles


Car would not start or shift gears. Battery was found to be fully charged. Gears and steering completely locked out. No dash board lighting. Mercedes Benz dispatched but could not jump start. Towing only after forcing cover off gear shifter and overriding gears to put vehicle in neutral. 69K miles.

- Glen Allen, VA, USA

problem #13

Aug 012014


  • 112,000 miles
Car would not start. Drove vehicle to work and worked perfectly but later that morning when I tried to turn on the vehicle nothing would happen when I attempted to turn it on. The lights and locks worked. Road side assistance attempted to jump vehicle but was told battery was not the issue. Had vehicle towed to dealership. Was told steering lock needs to be replaced. Seems this is a typical problem for this model year.

- Dallas, TX, USA

problem #12

Jul 302014

C300 6-cyl

  • miles
Parked car at a gas station for 5 mins. Returned and car would not start. Dash states remove key from ignition. Dealer states eis failure. Very common in these cars. This should be recalled!! Mercedes Benz should be accountable for this failure. Very dangerous and could happen anywhere at anytime.

- Dix Hills, NY, USA

problem #11

Jul 142014

C300 6-cyl

  • 65,000 miles


I went to start my car after just using it and it did not start. The lights worked, radio worked, everything but the car would not start. The car wouldn't even turn over as if it was attempting to turn on. I removed the battery and got it checked. Auto zone stated the battery was at 79% but this should not keep the car from running. I got my car towed to the Mercedes Benz dealership in georgetown tx. I was advised after the diagnostic was ran that the problem was the "steering lock assembly" needed to be replaced. With parts and labor I was quoted about $1,067.

- Temple, TX, USA

problem #10

Jul 072014


  • 94,500 miles
Car will not start. Windows, sunroof, steering inoperable. No power to car with exception of radio and lock/unlock. Need to override to get car out of park. Occurred first time on 7/7 and I was stranded in a parking lot. Second time occurred on 7/12, car was parked on side of road and would not start. Needed to be towed on flatbed to dealer. Dealer confirmed electronic steering lock defective and $1,000 for replacement and part. Very common in Mercedes C300 models. Please research to see if there should be a recall. I performed a google search on the issue and there are multiple owners and forums complaining of the same issue from a number of countries including usa. Thank you.

- Taunton, MA, USA

problem #9

Jul 032014


  • 113,000 miles
The contact owns a 2008 Mercedes Benz C300. The contact stated while attempting to start the engine, the electronic steering lock engaged and caused the engine to fail. The vehicle was taken to the dealer. The technician diagnose that the electronic steering lock was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure and current mileage was 113,000.

- Harbor City , CA, USA

problem #8

Jun 162014

C300 6-cyl

  • 39,654 miles
I was driving to work and I felt the steering wheel was having weird problem when I was trying to turn, after I turned the steering wheel while I was driving and it didn't turn back to its own position, so I had to turn it by myself. At first, I thought it was the power steering pump or the rack had problem, but then I bought to the shop and the mechanic told me the pump and the rack worked fine and they did run computerize on my car and couldn't see any problem, but when he drove he did felt something is weir from the steering wheel stiffness and still now we all don't know what the problem. The mechanic told me my car is still very new, it has been 6 years, it has only 39,654 and it shouldn't have any problem yet at this time.

- San Francisco, CA, USA

problem #7

May 132014


  • miles


Good morning, I am emailing you regarding an incident that occurred on May 13, 2014 on the lie 495. My vehicle, a 208 Mercedes C300 stalled in the emergency lane and the wheel locked soon afterward. I was unable to move my car, causing a very dangerous situation for me. I want to make sure that this situation goes noticed. This issue consists in these vehicles and I urge for it to get recalled. The issue is the "steering lock column". this causes the wheel to lock and become immovable. I am aware that an incident such as mine happened to a friend who has the same vehicle. It is not safe and needs to be fixed before it risks somebody else's life. Thank you for your time.

- Plainview, NY, USA

problem #6

Jun 092014


  • 80,000 miles
Shame on you Mercedes Benz! it appears to be a known issue that the steering lock goes out leaving your loyal customers stranded with no ability to start the car. Ok! now, I am told the cost to repair is $1450 for the part and the labor. Looks like my next car will be a BMW! (steering lock went out at 80K- leaving the car unable to start).

- Laguna Hills, CA, USA

problem #5

Jun 062014

C300 6-cyl

  • 140,040 miles
Steering locked! no response from the main panel, I can just lock or unlock the doors.

- Oroville, WA, USA

problem #4

Dec 172013


  • 80,000 miles
The contact owns a 2008 Mercedes-Benz C300. The contact stated that the vehicle failed to start. The dealer stated that the steering lock failed. The vehicle was being repaired. The manufacturer was contacted about the failure. The failure mileage was 80,000.

- Williamsville, NY, USA

problem #3

Oct 312013


  • 85,000 miles
I drove my car home from work. Everything was working fine and ten minutes later when I went to go back to work, the car would not start. I could get all the electrical working, but the car would just not start up. I was told it was the steering lock, and it needs replaced.I got towed to the dealership and was told that my steering lock needs to be replaced. I don't feel safe driving this car anymore. Imaging driving in a bad part of town suddenly your "steering lock" malfunctions or my wife is driving and is stuck in a bad part of new orleans.

- Covington, LA, USA

problem #2

Jun 172013

C300 6-cyl

  • 60,000 miles
More problems with model 204. There is a no expire recall campaign number 200802003 for the issue I have however my VIN is not part of it even though I have the same problem. Placed my key and car won't start, no crank. Got towed to the dealership and was told that my steering lock needs to be replaced. I don't feel safe driving this car anymore. Imaging driving hundreds of miles away from home and suddenly your "steering lock" malfunctions! scary.

- Chicago, IL, USA

problem #1

May 142008


  • 7,500 miles
The contact owns a 2008 Mercedes C300. The contact stated that while attempting to start the engine, the the vehicle stalled. The vehicle was towed to the dealer where the dealer informed her that there was a steering wheel lock failure. The vehicle was repaired under warranty but the failure recurred later after the warranty had expired. The manufacturer was not notified of the failure. The failure mileage was 7500.

- Wa Mirada, CA, USA

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