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TSB Document:

Affected Component: COMMUNICATION:MANUFACTURER TELEMATICS

Summary
Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: • The last updated timestamp shown in vehicle status leaf page will have the wrong information. Geofence: • Geofence notifications will not be sent when vtime is invalid. Programming of Charge Settings: • Updated timestamp in charge settings leaf page will have wrong timestamp. • End of charging timestamp would have the wrong information. • Status and end of charging are not displayed. • Function itself is not affected, only the timestamps are wrong. Pre Entry Climate Control: • The last updated timestamp shown in vehicle status leaf page will have the wrong information. • Next departure time would be impacted. • Function itself is not affected, only the timestamps are wrong. Software-Bug in RAMSES 1.1 Software E139.4. A fix for this issue will be implemented in the next coming RAMSES 1.1 SW E139.5 early 2024.

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Date Published
FEB 02, 2024
NHTSA TSB #
10251181
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